Can't convert convert pdf into mszc file

• Mar 16, 2025 - 10:27

I'm trying to use musescore's service for converting pdf to mscz files, but nothing happens after i press save. This is after I have filled in all required information. I have attached an image (I have already selected a pdf)

Attachment	Size
Screenshot 2025-03-16.png	39.93 KB

Comments

rhalstenbach

• Mar 16, 2025 - 10:51

Did you press the button "Select PDF" and upload a file?

20musov_b

• Mar 16, 2025 - 10:57

Yes, multiple times as of now

cadiz1

• Mar 16, 2025 - 11:00

Works as expected here.
1. Are you logged in to musescore.com?
2. At the bottom right of your image, there's something unexpected: "Activate Windows... "
What is it?

20musov_b

• Mar 16, 2025 - 11:10

Yes, i am logged in
Idk about that. I'm using a laptop owned by my family, and it has been "unactivitated" for years at this point. I've tried to activate it in the past, but there has always been issues preventing me from doing this. Anyways, I have actually successfully converted pdfs into mscz files on this device previously (last time was 6 months ago)

cadiz1

• Mar 16, 2025 - 11:44

In Windows Settings, what do you see at "Windows Update"?
Are you up to date or not?
If you're not, start with this.

20musov_b

• Mar 16, 2025 - 12:44

You're right, I have updates to install. I'll start with that

Pentatonus

• Mar 16, 2025 - 12:04

This happens to me too all the time. I simply reload the page (F5) and then the results display.

bobjp

• Mar 16, 2025 - 14:49

FWIW, You don't have to fill in any of those things. I never have.