Loginproblem
Hallo,
ich hoffe, Sie können mir auch eine techn Frage beantworten.
Seit drei Tagen kann ich mich nicht mit dem Safari 12.0.2 (Mac IOS 10.14.2) einloggen. Da kommt nach Eingabe der Zugangsdaten die Meldung "Page not found". Cookies und Cache löschen hat nichts gebracht.Mit dem Firefox jedoch komme ich ganz normal rein.
Was kann da los sein? Haben Sie eine Idee?
Vielen Dank
Comments
Hi Fehrek, thank you for reporting this issue and apologies for answering in English as my German writing isn't the best.
I tried to reproduce the problem but so far I could not (using Safari on Macbook).
Could you tell me which page (url) you start from before logging in? Additionally, could you copy-paste the entire url into a comment on this thread. Perhaps I can see the return page (destination) which you are sent to after loggin in, and which apparently isn't correct.
Thanks for the help.
In reply to Hi Fehrek, thank you for… by Thomas
Hi Thomas,
login page is:
https://musescore.com/user/login?destination=/user/login?destination=/u…
alternative page:
https://musescore.com/user/login?destination=/upgrade?feature=gopro-new
Both don't work any more in IOS since 3 or 4 days. I have to change the Browser as written above.
Thank you
In reply to Hi Thomas, login page is:… by fehrek
Thank you for sharing this urls. This is helpful. Clearly they are wrong and it's understandable that Safari is not handling them well.
Just one question though. Before you end up on these urls, which page (url) are you on? So I need to know from where (which page/url) you try to log in basically.
In reply to Thank you for sharing this… by Thomas
I start from https://musecore.com
and click 'Log In' on the top right position.
This login page is then https://musescore.com/user/login?destination=/upgrade?feature=gopro-new
After trying to log in 'page not found' is shown.
Strange that Firefox has no problem with that. And Safari on the iPhone also has no problem with it. It is just Safari on my MacBook.
In reply to I start from https:/… by fehrek
Url: Copy & Paste?
https://musecore.com
^^
muse core . com
Vermutlich nicht, da untendrunter die Domain richtig ist. Falls doch, haben andere auch Dein Passwort zum Anmeldename.
Anderer Gedanke. Das Musescore-Zertifikat wird von Comodo verwaltet. Ich glaube mich zu erinnern, das Apple und imho auch Firefox Comodo als unsicher eingestuft haben/hatten. Evtl. hängt es damit zusammen.
Aber dann müßte der Browser eine entsprechende Meldung bringen.
Grüße
Tux
In reply to Url: Copy & Paste? https:/… by tuxan
Mein Fehler oben. Ich logge mich natürlich ein von musescore.com ein, nicht musevore
In reply to I start from https:/… by fehrek
The start page is wrong. It should be https://musescore.com you are missing a letter.
In reply to The start page is wrong. It… by mike320
My mistake, sorry. Login from musescore.com not musecore
In reply to I start from https:/… by fehrek
Hi Fehrek,
Thanks for the explanation. We reproduced the problem and are working on a fix.
In reply to Hi Fehrek, Thanks for the… by Thomas
Fine. Thank you!
In reply to Hi Fehrek, Thanks for the… by Thomas
Dear Thomas,
I found the problem. I accidentally blocked all cookies in the browser. It is so embarrassing. Now everything is fine again.
I apologize for that puzzlement.