[Mac] Option key not recognized by keyboard shortcuts

• Dec 2, 2017 - 21:15

Having trouble getting my full details to post in this forum. Will see if this post works and add detail to the comments.

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• Dec 2, 2017 - 21:15

(First-time submitter. Did not find this issue previously reported.)

I'm trying to use a keyboard shortcut to move a note from one voice to another using the instructions in the Handbook. Clicking the destination voice on the Note Input Toolbar works as expected, but the keyboard combination cmd+option+[1-4] generates a tuplet (expected behavior of cmd+[1-4]) rather than swapping the voice.

I updated Preferences > Shortcuts to update these shortcuts to cmd+option+[m|,|.|/|], and got similar results: cmd+option+m added a rehearsal mark, and cmd+option+, opened Preferences.

I've confirmed using the Keyboard Viewer app that the hardware and OS are recognizing the Option key.

Steps to reproduce:
1. Confirm not in Note Entry mode
2. Select a notehead
3. Type cmd+option+[1-4], and note that a tuplet is created instead of the note being moved

Score example attached. First measure is the starting point; second measure is what I want to end up with. The focus is on the "AND" of beat 2 in the right hand: making the lower eighth-note B-natural into a sixteenth in voice 2.

Thanks for taking a look.

Musescore 2.1.0 (871c8ce)
MacOS Sierra 10.12.6

Attachment Size
Option_key_not_recognized.mscz 9.78 KB

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• Dec 29, 2017 - 00:16

On my Mac (10.11.6 running MS 2.1.0 871c8ce) the cmd-alt-1 to -4 options work don't produce tuplets, but changing the voicing as expected. I also tried remapping to cmd-alt-m etc. keys, and they also worked fine.

I've not altered the Shortcuts, and I'm not running any key re-mapping software that affects cmd and alt keys. Are you sure you're not running something that's remapping, e.g. Karabiner or even some external keyboard device drivers?

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