Load Error
Working on a file earlier today - saved & closed as usual. Just re-opened, and the dialogue box 'Load Error Can't read File' pops up. Can I recover the file somehow?
| Attachment | Size |
|---|---|
| Cancion .mscz | 30.64 KB |
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Comments
No, that file is broken beyond repair, just a valid zip header followed by zeros. Do you remember what you did to get there? If so mention it in #271185: Scores corrupted beyond repair, containing nothing but zeros
And to recover look for a backup, see https://musescore.org/en/node/52116
Hi @GFord,
Which version are you using? 2.2.1?
In reply to Hi @GFord,… by mdi1972
Yes.
-
@GFord.... Again?
It has happened to you recently:
https://musescore.org/en/node/269305
Today you wrote:
saved & closed as usual. Just re-opened... etc.
How exactly do you 'save and close as usual'?
For example, do you close the MuseScore application and answer the prompt:
"Save changes to the score Title before closing?" ; or do you use the menu bar: File -> Save and then close the MuseScore application.
Also...
Do you load scores with MuseScore already opened (i.e. using File -> Open), or do you simply double click on a .mscz file and have the OS open the MuseScore application together with the score?
What OS (operating system)?
Regards.
In reply to @GFord.... Again?… by Jm6stringer
I save and close the file or files I've been working on, and then close the application. To open, I click on the MuseScore icon on my task bar, and go into open recent files. I'm using Windows 10. I am one of the world's leading techno-idiots, so I very well could have done/not done something to cause the problem. Just being honest!
In reply to I save and close the file … by GFord
Not your fault... it's a long standing bug we are trying to debug.
In reply to Hi GFord,… by mdi1972
I'm using the latest download of MuseScore.
In reply to I'm using the latest… by GFord
so 2.2.1?
In reply to so 2.2.1? by Jojo-Schmitz
Yes
In reply to Yes by GFord
GFord, did your score contained an image? (Jojo asked below , too)
In reply to I save and close the file … by GFord
@GFord...
Your profile shows you as active since 8 years 1 month.
Have you been using MuseScore all along for those years?
Did you have any problem like this in years' past?
This problem you have encountered (your score file filled with zeroes) has been attested to by others over the past few years. Prior to that, problem files could sometimes be repaired by opening the uncompressed .mscx file and checking syntax in a text editor for any anomalies. Other fixes included using a zip repair application to fix a bad .mscz (zip/compressed) file.
Today's problem is unlike those from the past, as there is nothing repairable in your file, so it can't be fixed.
Anyhow....
Please keep an enhanced vigilance; and, going forward, report anything you think might help.
See Jojo's issue tracker (which he mentions above):
https://musescore.org/en/node/271185
I, fortunately, have never encountered this problem. You, unfortunately, have - and also as recently as 2 months ago. :-(
Regards.
Did your score contain an image?
In reply to Did your score contain an… by Jojo-Schmitz
No
In reply to No by GFord
Pity, theory busted...
Thanks anyway
In reply to Pity, theory buster... by Jojo-Schmitz
I'm not so sure of that since the mscz file contains a thumbnail of the score.
In reply to I'm not so sure of that… by mike320
Could be the thumbnail of course, but as we've seen that issue with MuseScore 1.2 already I doubt this (1.x didn't have thumbnails, but of course there it might have been real images)
In reply to I'm not so sure of that… by mike320
Didn't know that - in fact, not sure I know what a thumbnail is! I'll check with the online handbook.
In reply to Didn't know that - in fact,… by GFord
A thumbnail is a picture of a file used by certain programs to make the icons look different in one file compared to another. MuseScore automatically put one into every .mscz file.
In reply to A thumbnail is a picture of… by mike320
Thanks. Not something I could have inputted by accident. That's good to know!
In reply to Thanks. Not something I… by GFord
Have you receiveid a crash when saving (and closing) your file, or not?
In reply to Have you receiveid a crash… by cadiz1
No, only on opening it when going back into MuseScore.
In reply to No, only on opening it when… by GFord
Okay.
1) You have encountered two times this issue. Can you described in detail (step by step) what is your common/"automatical" way to save a score?
2) Was the involved score created with MuseScore, or was it originally a XML file, MIDI file, or PDF conversion, etc. ?
In reply to No, only on opening it when… by GFord
@GFord... to clarify
cadiz1 wrote:
Have you received a crash when saving ... your file...
your answer:
No, only on opening it ...
So... did MuseScore actually crash when opening - i.e. with the message 'MuseScore has stopped working'.
--OR--
Was it just the 'Load Error Can't read File' which appeared?
In reply to @GFord... to clarify… by Jm6stringer
Hi,
I think he just stated what was it, in the beginning of the thread: "..saved & closed as usual. Just re-opened, and the dialogue box 'Load Error Can't read File' pops up". I think that it wasn't a MuseScore crash. So the corruption happened either on his last manual Save/Save As, and/or internally in MuseScore (but I have a hunch that MuseScore didn't alerted or warned at all of a problem, before the reopening
An information gathering site to help troubleshoot this problem can be found here:
https://docs.google.com/forms/d/e/1FAIpQLSetNNORplB9K7ye_qicnchXIhQ_GK_…
Please participate if you encounter such load errors.