Not all notes that can be heard are displayed on the stave
This has happened to me several times in MS 1.3, although I haven't really replicated it step by step: a chord consisting of, say, 4 notes, will, at some point, only display 3 of those notes, although if you go from note to note (Alt+Up), you can hear all 4 distinct notes. See attached image.
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Comments
It's difficult to tell from your picture. Maybe there is a single note written in the bass clef which you hear when you move up/down?
Posting a mscz (MuseScore) file with the described behavior would be the best way forward. If it is a bug, it won't be fixed for MuseScore 1.3, but should be tested on the pre-release.
Regards.
Posting a score with the problem would definitely help. But I'm guessing it's two notes on the same line, like both an F and an F#. The algorithm for handling situations like that in 1.3 is not very good. It should be much better in MuseScore 2.
In reply to Posting a score with the by Marc Sabatella
Have you tried: select the note, hold down Shift and press X? To see if the note is actually present.
Mirror note head:
http://musescore.org/en/handbook/keyboard-shortcuts
In reply to @longtalker by Shoichi
I think this is what it was (notes on the ssame line). Thanks!