Playback (About everything with this unusable program)

• Dec 5, 2024 - 18:12

I appear to be denied access to respond to my previous post. For those who have little practical input as to the problems encountered and seem to be complaining about double posting (which I did not do) or other matters which were answered, please stop. I am trying to solve serious issues which are affecting my ability to function as a composer. I am not here to get into arguments or debate about who allegedly did what and when.

To bobjp who wrote "Forgive me. But if you thought the gentleman in question response was rude, to use your reasoning (which is rude in itself), that's a matter for you not for him. The gentleman in question had to make assumptions because you were not clear. You thought you were clear, but you were not. To get to the root of your problem, more information was needed. For example, you were asked by a few people about your computer specs. Finally you answer. Sort of. Only about your CPU. Then later you mention looking into the hard drive issue. That answer seems to indicate that you don't have an SSD. So the answer ( finally) is no. This makes a difference. Also, we need to know what sounds you are trying to use. That makes a difference, also. You may not think so, but it does.

TO ANSWER bobjp

The drive is an SSD though you never asked and make comment on posts that appeared after your dismissive post so that had no bearing on your attitude then or now,

My response didn't indicate I didn't have an SSD. It meant I was unsure but checked and it is. You make a lot of incorrect assumptions nor did you answer correctly what was written. Had you inquired in the logical and thorough manner as shown below things may have been easier.

  1. You didn't have to assume as the post below shows and it was not necessary to assume things had not been done then to have the gall to say I hadn't done what you suggested. . You never asked and that is what I object to in your posts which continue in the same way.

  2. The gentleman who has posted below you was a far more sensible and cogent response to which I will answer all his directed questions which he has made clear.

  3. You state I was unclear but as people were not asking for a response but suggested I check my system which I did (and already had done anyway before installing).

  4. You completely missed the violin sound point no longer available and which has meant a complete re-write of the score in terms of dynamics and articulations. To state again the same sound is no longer available.
    5 You provided no comment to the substantive points raised about multiple saving attempts, dynamic issues

Therefore please do not write further or post further to me . I don't want to receive any further posts from you in any capacity as I am certainly not going to argue about your definition of rudeness or what you feel other people should do or not do. I won't be bothering to reply further to any comment you leave so please stop. You appear to be seeking an argument rather than assisting. Your posts weren't helpful at all and remain such. Equally those who comment solely about allegedly double posting, one remains in doubt.

To bradleykunda • Dec 5, 2024 - 16:38 who wrote

Sorry to hear you are having issues with playback. To diagnose a problem like this, we actually need some specific information. Specifically:

What sample rate is your audio output set to? (I half suspect this might actually be the culprit)
1024 buffer rate
When exactly did this problem start for you?
As soon as I downloaded the latest version

What operating system are you using (incl. version number)?
Windows 10 22H2

What version of MS Studio are you using? (Go to About MuseScore Studio and copy the version number from there)
Version 4.4.3

Does it happen for all sound technologies (MuseSounds, VST, SoundFont (E.g. MS Basic)), or just one of them?
All of them

If it's happening only on MuseSounds, what version of the sampler are you using? (Go to Diagnostics > MuseSampler > CheckMuseSampler).
No it happens on all sounds.

Generally the playback is so crackly and it distorts the time so it takes longer to hear back. It's not a smooth playback and seems to affect one instrument or many. I tested on a solo flute piece and this was as bad as the solo violin and orchestra piece.

Thanks for your post and advice. I will address matters in future. There are many concerns so rather than post on each item, I put them together. There are a number of issues here with the newest version. Thanks If you need further info please let me know.

Other matters include:
Saving- this takes multiple attempts sometime in excess of twenty times and can be more. An unknown error is cited

Shortcuts disappearing from the taskbar and subsequently the programme is lost in the apps list.

Reinstalling to a newer version has had serious problems for the last two versions. One had a white screen issue which was resolved and this one has changed scores from their original version before downloading. Dynamics change, articulations become more sensitive or less so and balance which takes ages to do with dynamic and mixer controls is changed.

I haven't put these items down in complaint as they may help identify the problems in general. It may well be a combination of CPU and other matters not yet identified. It has got a lot worse with the latest download. Thanks for your message and look forward to hearing from you.


Comments

Are you able to upgrade to Windows 11 using your current hardware configuration? If not, then you may need another motherboard or computer because Musescore 4.4.3 needs a faster CPU and more memory to run efficiently. Musescore 4.4.3 and a slower computer running Windows 10 is not a good combination.

In reply to by FBXOPWKDOIR2

Hi many thanks for your message. I'd have to change computers as I had a good motherboard and CPU installed 2 years ago but the configuration of this laptop won't take windows 11. I understand that Windows 11 is heavy on the CPU even before such programs are installed. Is it essential, that is to stop crashes or problems, to go to the 8 core processors? Thanks for any advice

In reply to by camusfearna

Which specific processor are you using?
How much RAM?

I am very surprised that a 2 year old laptop cannot support Windows 11 but I really don't think that this matters as Windows 10 meets the requirements for MS4.

8 cores is only recommended, not necessary, but with fewer cores it then depends on the core speed/s.

It may be significant that this only happened with the latest MS4 download.

In reply to by yonah_ag

The computer itself is old but had a new SSD and processor but it was a quick but expensive fix then and will need to be replaced. I can't get this right. I'd like to go back to an earlier version which wasn't so CPU intense as 4.4.3 but even this is problematic...Last time I uninstalled, I saved the scores but they would not open with the replaced program.

In reply to by camusfearna

If you go back to an earlier version, say 3.6.2, then all your scores might work but you will lose functionality. In addition, if you stay with Windows 10, as you might be aware, Microsoft will not longer be supporting that version after next October. Upgrading your laptop and operating system is the only viable alternative if you want to keep using Musescore 4.4.3 and above, or any current software and games for that matter. Very sorry it's like that, but that's a function of programs getting bigger and more complex.

In reply to by camusfearna

Which specific processor are you using?
How much RAM?

The MS4 file format still seems to be in a state of flux which unfortunately makes reverting to an earlier version difficult. There have also been many bug fixes, so reverting would not be recommended.

You could use MS3.7 Evolution. This is an on-going development of 3.6.2 which includes bug fixes and new functionality, including some back-ported from MS4. It can open MS4 files but you will lose MS4 formatting and it does not support Muse Sounds.

MuseScore 3.7 Evolution
https://github.com/Jojo-Schmitz/MuseScore/wiki/

In reply to by yonah_ag

Thanks for this. The processor is Intel Core i5-11600. I think on hearing advice that a new laptop and system is needed which is a real shame. But there you go. Thanks for the info and the sounds are definitely needed so this doesn't sound sensible going for a more stable programme but losing the essential sounds.##

In reply to by yonah_ag

Thanks I've tried settings, reducing CPU usage in background programs, and previous versions worked well except the last 2 downloads. The shortcuts stopped working then trying to locate the program on the app list was pointless as it wasn't listed. Saving remains problematic with 20+ times to save and the lag between playing and hearing all sounds is terrible. The crackly sound and now distorted time so it doesn't playback in real time means I can't use this as it stands. The only thing I can think is causing this is the actual computer itself which had a complete revamp about two years ago and the computer was noted as being questionable
to be able to handle windows 11.

In reply to by camusfearna

What does Windows performance monitor show for cpu usage when MuseScore is behaving badly?

20+ times to save is very odd. Are you short on disk space? Is disk I/O OK in performance monitor?

You could install MS3.7 alongside MS4 to see how well that runs. They don't interfere with each other and you can improve audio by using MIDI Out as I said above. This would at least confirm that it's some sort of resourcing issue since MS3 requirements are relatively low.

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