API & Device Settings for playback

• Dec 26, 2015 - 14:06

Hello everyone,

I have just installed musescore 2.0.2 on a windows 10 platform. however, i am unable to use the playback function, as no API or output device is registered in the I/O section of the Preferences. I have also been unable to find a solution in the 2.x handbook. I am unsure as to what exactly the API is. Do i have to download one and install it so that it appears in the drop-down list or should the PC already have one available? Whats stranger is that the device drop-down does not register the output devices in the hardware list of the computer. The computer is very new, and all drivers (for audio devices) are installed and up-to-date.

maybe I missed something during the install process?

Thanks in advance for your help,

MOE

Comments

• Dec 26, 2015 - 15:04

I can open and edit scores, my own as well as those of others.

The factory reset was not successful, and the synthesizer in the View menu is grayed out.

I have also now tried a complete reinstall (including a new download of the installer), but the issue remains. Might this be a problem with windows 10? it seems odd that both API and Soundfont are missing...

thanks again,

MOE

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• Dec 26, 2015 - 15:27

Windows 10 works in general, but it is certainly possible something is up with the driver for the particular sound hardware in your computer - you might try continuing to check to see if updates are made available for that.

You might also try running MuseScore from a terminal window ("musescore.exe -F", to do a factory reset while you're at it) and see if anything relevant appears in the output.

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