Half note shortcut (number 6) and dotted note (.) do not work (AZERTY French keyboard)

creal

• Jan 17, 2023 - 13:08

Select a note
Change note length using a keyboard shortcut (for example: 3 for 16th note)
=> It works for every duration excepted for half notes (shortcut "6" does nothing)

Comments

Jojo-Schmitz

• Jan 17, 2023 - 13:17

Works for me.
What Oberating sSystem? MuseScore 4.0.1?
Try reverting to factory settings

creal

• Jan 17, 2023 - 13:19

4.0.1

Windows 11 last update

Honor magicbook view 14

I didn't change any setting or add/modify any shortcut since the installation

EDIT: same bug with my other PC (Windows 11 last update), MS 4.0.1 installed yesterday

Jojo-Schmitz

• Jan 17, 2023 - 13:21

but had 4.0.0 installed first?

creal

• Jan 17, 2023 - 13:28

Yes.

EDIT: revert to factory setting did not help

Jojo-Schmitz

• Jan 17, 2023 - 14:13

What keyboard layout?
NumPad also doesn't work after factory reset?

creal

• Jan 17, 2023 - 14:19

I don't understand. I already did a factory reset via the "help menu". Is there anything more to do to reset the software?

My keyboard layout is a MX Keys (Logitech) for my desktop computer. My laptop computer does not have a numpad, only numbers accessible via shift button, which work perfectly excepted number 6.

Jojo-Schmitz

• Jan 17, 2023 - 14:23

Then I don't understand why. Works just fine for me, 6 as well as NumPad 6.
Any special language setting? QWERz, QWERTY, AZERTY or Dvorak keyboard?
"MX Keys" is not a keyboard layout, as far as I can tell, more a brand

creal

• Jan 17, 2023 - 14:25

Sorry for the confusion with the word "layout", both keyboards (laptop, desktop) are AZERTY

EDIT: the language of MuseScore (same as Windows) is English. I tried to switch to French but the problem remains.

Jojo-Schmitz

• Jan 17, 2023 - 14:29

Ah!
That got to explain it

creal

• Jan 17, 2023 - 14:30

If I remember correctly, I had the same problem in MS3, but I can't verify since I uninstalled the program.

Jojo-Schmitz

• Jan 17, 2023 - 14:33

3.x and 4.x can be installed and used at the same time on a single computer

creal

• Jan 17, 2023 - 14:31

Cool. Is there hope for the problem to be fixed in a next version?

Jojo-Schmitz

• Jan 17, 2023 - 14:32

Dunno, see no corresponding fix

Jojo-Schmitz

• Jan 17, 2023 - 14:32

Although as per https://github.com/musescore/MuseScore/issues/15204 this should be fixed

Jojo-Schmitz

• Jan 17, 2023 - 13:22

Does NumPad+6 work?

creal

• Jan 17, 2023 - 13:30

The numpad does not work at all.

0-9 do nothing, but "." work as dotted value (expected behaviour)

EDIT: + and - (from numpad) also work as expected, but numbers seem to be broken

Jojo-Schmitz

• Jan 17, 2023 - 14:12

So do the factory reset
(and what does + , - do?)

creal

• Jan 17, 2023 - 14:20

"+" and "-" are keys present on the "numpad part" of the MX Keys keyboard. By default, they are assigned to "#" and "b" in MuseScore.

Jojo-Schmitz

• Jan 17, 2023 - 14:21

OK, that's indeed the default

creal

• Jan 17, 2023 - 14:40

4.0.1 fixed the numpad problem (I forgot to revert to factory settings for the desktop computer)

BUT

the initial problem remains: "6" does not do anything

What can I do?

Jojo-Schmitz

• Jan 17, 2023 - 14:44

Use NumPad+6 ?

creal

• Jan 17, 2023 - 14:50

I don't have a numpad on my laptop computer, nor my students with their laptops.

Jojo-Schmitz

• Jan 17, 2023 - 14:44

What keys do you press to get the 6 ?

creal

• Jan 17, 2023 - 14:53

shift + "6", because if I engage caps, numbers don't work (eg: caps ON when pressing "6" sends "-" because it's both characters are associated to the same key, depending on caps toggle option)

Jojo-Schmitz

• Jan 17, 2023 - 15:31

Stop MuseScore 4
Locate shortcuts.xml (in C:\Users\USERNAME\AppData\Local\MuseScore\MuseScore4)
Open in an editor (Notepad should to)
Search fir

    <SC>
        <key>pad-note-2</key>
        <seq>6</seq>
        <seq>Num+6</seq>
    </SC>

Change to

    <SC>
        <key>pad-note-2</key>
        <seq>Shift+6</seq>
        <seq>Num+6</seq>
    </SC>
6. Save
7. Start musescore and test

creal

• Jan 17, 2023 - 16:22

Thanks, but this does not help though.

Jojo-Schmitz

• Jan 17, 2023 - 16:23

Then I'm out of ideas

creal

• Jan 17, 2023 - 16:46

Maybe some users can confirm this bug. If so, should you pass the ticket to developers?

Thanks.

jeetee

• Jan 17, 2023 - 19:01

I can not confirm this. 4.0.1 Belgian Azerty. MuseScore set to English.

Shift+ &é"'(§è!çà all work (which correspond with 1234567890)

I can confirm it (somewhat unexpected) to not work with Shift Lock engaged, which apparently thus isn't recognized as a modifier key during shortcuts; Shift Lock does take the expected effect during normal text entry.

I do not have a Physical NumPad, but using the one hidden under my Fn-key modifier works as well.

frfancha

• Jan 17, 2023 - 19:30

Fwiw I have a Belgian Azerty keyboard as well, and on that one, notes durations in MuseScore 3 "just work" out of the box without requiring any "shift" (so the keys really used are é " ' ( § è ! ... )
I haven't installed MuseScore 4 yet but hope the same will be true.

jeetee

• Jan 17, 2023 - 19:37

It's not, I remember patching that in 3.x where this was possible because the keyboard layout was requested during first launch; leading to a different default_shortcuts.xml file being used. There is no such thing in MS4 afaik..

creal

• Jan 18, 2023 - 08:58

Interesting. On my keyboards, number 6 is associated to "-" and not "§" as yours. Maybe it's an idea to be explored in order to debug?

creal

• Jan 18, 2023 - 09:00

I would like to add that "." does not work neither.

It's the "cap version" of the ";" key, but it does not "dot" a note.

Can someone confirm the behaviour with an AZERTY keyboard (and the same "; + ." key association)?

EDIT: I changed the topic title accordingly

jeetee

• Jan 18, 2023 - 10:50

Shift+; (for dot) indeed doesn't work for me either by default.