Permissions error in saving
Reported version
4.0
Type
Functional
Frequency
Few
Severity
S3 - Major
Reproducibility
Always
Status
closed
Regression
No
Workaround
Yes
Project
When trying to save to the Documents folder, I get a message from Windows that the filename can not be found. Saving to other locations works.
I am on windows in a domain. My user is a domain user.
When I save the file to a different location, and inspect the properties of the files, it has permissions for local accounts but not domain accounts.
Other applications save normally.
I have seen other users ask about this issue, but not describe it as a permissions problem.
Fix version
4.1.0
Comments
In reply to (No subject) by Jojo-Schmitz
Frequency should be many, and workaround is to save to a different folder.
In reply to Frequency should be many,… by HMGoodwin
Frequency = number of reports. Your report is one - unless you can point to others, in which case yours is a duplicate.
In reply to Frequency = number of… by SteveBlower
Sorry, I misunderstood. But you can look at https://musescore.org/en/node/294448, and https://musescore.org/en/node/340287, as others who seem to have experienced the same thing without looking into the permissions.
In reply to Sorry, I misunderstood. But… by HMGoodwin
Isn't this an OS problem rather than a Musescore problem? If access is denied to a location, it would seem a problem if Musescore could override that denial.
In reply to Isn't this an OS problem… by SteveBlower
It's a problem between Musescore and the OS. Other programs save to this folder with no issue. It has started for me in Musescore 3 as well. Access is not denied to the location for the user who is logged on, and listed as the owner of the file. But when the file is saved to a different location, even though the logged-on user is the owner, that user and groups for the domain are not shown in the list of Users in the permissions properties. The domain user account is a local administrator.
See https://github.com/musescore/MuseScore/issues/16104
I fixed the issue for me by adding MuseScore as an allowed app through Controlled folder access in Settings - Privacy & Security - Windows Security - Virus & Threat protection - Ransomware protection. Merry Christmas for everybody!
As https://github.com/musescore/MuseScore/pull/17369 got merged, this should be fixed. At least there's now a better error message
Automatically closed -- issue fixed for 2 weeks with no activity.