Slow response, garbled sound

• Feb 22, 2023 - 20:54
Reported version
4.0
Type
Performance
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project

MuseScore 4.01 on either Windows 10 build 10.019045, Ryzen 5 1400, 16GB RAM or Window 11 build 22621, Intel i5-1135G7 8GB RAM hangs momentarily (usually for about 20 seconds) between operations/changes to the score. Score playback is extremely distorted on either system; MuseScore will also hang on playback. Issues do NOT exist with the same score with MuseScore 3.x

Attachment Size
Children's Prayer extended v8c.mscz 767.1 KB

Comments

In reply to by Jojo-Schmitz

Not much of a response, Jojo. The fact that you don't have the problem doesn't give me any insight into how to fix it on my end. FYI, I was able to reduce the garbling by using sound fonts other than the ones available from MuseHub. The 20- to 30-second freezes continue, however, on all my machines.

In reply to by Jojo-Schmitz

Well, systems - plural - I have two machines, one a desktop with a (admittedly older) Ryzen 5 processor and 16 GB RAM, the other a laptop with an Intel i5 11th generation processor and 8 GB RAM. Both run with NVMe drives, and BOTH exhibit the same issues with MuseScore 4. As a retired IT professional responsible for troubleshooting microcomputers, to me that smacks of a more generic issue than you - so far - have been willing to address.

As I said previously, installing different soundfonts has nearly eliminated the sound garbling, but the frequent 'pauses' in the software persist. If you're going to tell me that I need more than 16GB RAM in either machine, then I'll continue to use MuseScore 3 and forego any 'improvements' in version 4. The soundfont issue also suggests that those available on MuseHub need to be revisited.