Musescore 4 not opening
Musescore 4 is not opening on my pc, i tryed almost everything, delete it and donwload it, delete and reinstalling muse hub, delete every thing such as preferences, or choirs brass plugins, i deleted thing in C:\Users\username\AppData\Local\MuseScore but still not opening, can someone help me?
Comments
Did it work previously then stop? I take it you are on Windows; which version? What audio device? How are you starting it? And have you tried rebooting?
In reply to Did it work previously then… by Marc Sabatella
yes, it was working before that, the window version is Windows 10 Pro 21H2, i use logitech g432 as output, i start it by muse hub, or by the icon on the desktop, i tried many times to reboot but nothing was wortless
In reply to yes, it was working before… by jacopocuppari
Certain audio devices are known to cause problems; is there another you can try? Also, try downloading and running a nightly build of what will become 4.1 (see Download menu on this site and scroll down to development builds) - some of these problems are already fixed.
In reply to Certain audio devices are… by Marc Sabatella
how i download it ?
In reply to how i download it ? by jacopocuppari
See the Download / Software menu at the top of this site, then scroll down to the development builds towards the bottom and follow the links from there.
In reply to See the Download / Software… by Marc Sabatella
I am having the same problem. I also deleted the program and redownloaded it, but it still won't work. I get these error messages; see attachments.
In reply to I am having the same problem… by Kent Livezey
I'm using the same Windows laptop that has opened MuseScore hundreds of times.
In reply to I'm using the same Windows… by Kent Livezey
I don't want to download the nightly build. Too many warning messages there!
In reply to I don't want to download the… by Kent Livezey
See my previous response - the nightly build isn't at all relevant to your problem with Muse Hub. But FWIW, not sure what warnings you mean, but it's definitely perfectly safe to test, which is what we were suggesting. Just don't actually use it for real work.
In reply to I am having the same problem… by Kent Livezey
This seems unrelated - those messages are about Muse Hub, not MsueScore. I gather there was a recent update of the Windows version of that app and maybe something went wrong. Try uninstalling that (Muse Hub, not MuseScore) and reinstalling. And if you continue to have trouble, ask for help on the dedicate support site for that app - musehub.zendesk.com
In reply to This seems unrelated - those… by Marc Sabatella
I uninstalled that and reinstalled it. No help. Started an account and a forum topic at Muse Hub, but no answer after an hour.
What's strange is MuseScore 3 still opens fine. I'm dead in the water here without MuseScore...
In reply to I uninstalled that and… by Kent Livezey
Of course I can't use my recent scores with MuseScore 3.
In reply to I uninstalled that and… by Kent Livezey
Hmm, are you also having an issue with MuesScore? That isn't at all clear. Your pictures show you have an issue with Muse Hub, but that should in no way prevent you from using MsueScore. If you're having a completely unrelated separate issue using MsueScore, please explain in more detail, with no reference to Muse Hub since that isn't involved. How are you trying to start MuseScore, and what goes wrong when you try?
But in addition, are you sure you uninstalled Muse Hub? How did you do that? Can you try doing that again, and post a screenshot showing it uninstalling? Be sure you are uninstalling Muse Hub, not MuseScore - again, totally separate things.
In reply to Hmm, are you alkso having an… by Marc Sabatella
I've been opening MuseScore for at least 5 years using the icon on my desktop, but today it stopped working. I hadn't even heard of Muse Hub until this morning, and don't know what it is. I use the software "Should I Remove It?" to uninstall things. That's how I uninstalled MuseScore 4 today, but it doesn't even list Muse Hub as a program on my computer, so I don't know how to uninstall it.
Before I uninstalled MuseScore 4, I hit the icon and nothing opened.
In reply to I've been opening MuseScore… by Kent Livezey
OK, so it does seem that you haven't uninstalled Muse Hub, so we'll worry about that after we sort out the issue with MuseScore itself. Muse Hub, BTW, is the program you probably used to install MuseScore as well as Muse Sounds. It runs from the system tray. To remove it, don't rely on third party programs, use the add/remove programs facility that comes with Windows. So do that first.
Next, you say you've been using a desktop icon for 5 years, but of course MuseScore 4 has only existed for a few months, so it would have been other icons you used before this year. So, be sure you are using the correct desktop icon. There is one for MuseScore 4, also one for MuseScore 3 unless you removed it, and if it's literally been five years, then you probably also have one for MuseScore 2 unless you removed that too. Also an icon for Muse Hub. So be sure you are using the correct icon: it should be purpose (not blue or white) and say MuseScore 4.
As for why nothing happened when clicking the icon, it could be something went wrong with the icon, or it could be MuseScore was running already but in a place you couldn't see it, like on another display that is no longer connected. Or it might have crashed but still not fully terminated. Try rebooting, then running again, not from a desktop icon, but from the Start menu.
If that works, we can worry about the desktop icon next. But if not, we'll need to understand more about what's going wrong.
In reply to OK, so it does seem that you… by Marc Sabatella
In reply to You're right; I evidently… by Kent Livezey
"I tried to download MuseScore 4, it brought me to Muse Hub"
In that case I think you are not noticing the separate download links titled MuseScore 64-bit without Muse Hub (for Windows) or MuseScore without Muse Hub (for MacOS). Look carefully at the options on the Downloads page: https://musescore.org/en/download
In reply to You're right; I evidently… by Kent Livezey
Muse Hub runs from the system tray, so if you've closed it, you need to go there to reopen it. Also if you accidentally click outside its window while using it.
Or you can use the link mentioned to download MsueScore 4 without Muse Hub (although you'll still want to use Muse Hube to download Muse Sounds).
In reply to Muse Hub runs from the… by Marc Sabatella
I downloaded MuseScore 4 successfully without Muse Hub. I guess I won't be able to use Muse Sounds, but at least I have MuseScore now. Thanks for the help.
In reply to I downloaded MuseScore 4… by Kent Livezey
You'll be able to use Muse Sounds as soon as we now turn out attention to what is going wrong with Muse Hub. If I understand correctly, you uninstalled it, then reinstalled it, then uninstalled it again for some reason. So, simply install it again, and if you then have some sort of question about how to use it, just start a new thread and ask your question in more detail.
In reply to You'll be able to use Muse… by Marc Sabatella
Yesterday I tried several times to install Muse Hub again, but nothing happened. And I tried once this morning, with the same result.
In reply to Yesterday I tried several… by Kent Livezey
We need more detail in order to help. At which step of the process we’re you expecting to see something happen that didn’t happen? And what specifically wet you expecting to see happen at that step?
In reply to how i download it ? by jacopocuppari
Is yours working now?
How much did you delete from C:\Users\username\AppData\Local\MuseScore ?
In reply to How much did you delete from… by karolcpm
everything
In reply to How much did you delete from… by karolcpm
here is the screenshoot
In reply to here is the screenshoot by jacopocuppari
i'm missing the same file as you are, just except that it's korean file instead of italian file... so apparently musescore is being racist lmao
In reply to i'm missing the same file as… by Likell Walker
I believe that missing file to be a red herring...
In reply to i'm missing the same file as… by Likell Walker
bro this comment really made my made, btw what we do to resolve this problem?
In reply to bro this comment really made… by jacopocuppari
idk. i had a hypothesis that the file might be a generic thing since i saw its name from somewhere else, and nope it was just coincidence. they just never made a translation file but still made it part of necessary files. they're fucked up, no way of solving it (unless we actually translate the whole map on our own hands), i'm done. just using 3.6.2 or whatever rn.
In reply to idk. i had a hypothesis that… by Likell Walker
i thinked this so much, since i downloaded focusrite software problem began so it just audio drivers problems?
It appears that you are using Windows 10 Are you able to open a new user account and run MuseScore there?
In reply to It appears that you are… by karolcpm
i think i could, but like this, opening every time a new user for musescore is not worth it
In reply to i think i could, but like… by jacopocuppari
He means create a new account and use that account to run MU4. Not create a new account each time you run MU4. This is a common trouble shooting procedure. If there is no problem running the new account, you know there is some problem with the original account.
In reply to He means create a new… by bobjp
This method worked for me as a temporary fix.
When I deleted files in C:\Users(the regular account)\AppData\Local\MuseScore, MuseScore 4 worked on my regular account again. However as jacopocuppari mentioned, deleting files did not work.
MS4 started crashing today for me.
I read and tried ALL the possible solutions listed in this thread, but all are unseccessful. It's not normal that I have been working on this computer everyday for hours, I switched it off for lunch and after that, when I tried to continue, nothing works.
It can't be my computer, nor my session/user, nor anything I have done, as I have not touched my computer. It seems there is some type of bug YOU have to solve.
If many people have the same issue, suddenly, with no apparent reason, it can't be their fault.
Anyway, I'll try all NEW soilutions you may come up with.
Thank you.
In reply to MS4 started crashing today… by fcotexeira
BTW, there was one option I hadn't tried: using the nightly version.
I have done it, and it has started. I've been able to create a new score and start working on it. After inserting a couple of notes, it has suddlendly crashed again; so, that means it IS a bug.
No way. I hope you'll find a solution soon.
In reply to BTW, there was one option I… by fcotexeira
Well, if the nightly works then it looks like a solution has been found and has been implemented in that nightly and should also be present in the next release version when it arrives.
In reply to Well, if the nightly works… by SteveBlower
Ah, except that it crashed again.
In reply to MS4 started crashing today… by fcotexeira
No one on this forum can solve your problem. We are all just users like yourself.
Does your computer meet the minimum specs to run MU4? This is a big one.
Do you perform regular maintenance on your system? Clear cache, etc.
If you just close your laptop lid with MU4 running then open it up later, this is a problem.
It might not be your computer, but no one knows how you use your computer or what kind of shape it is in.
True, there are a disturbing number of posts about crashes and corrupt files. Knock on wood, I use MU4 every day and have never had either.
In reply to No one on this forum can… by bobjp
I'm hoping to get more help from MuseScore staff, not users.
Yes, it meets the specs. I've been using MuseScore 4 almost daily since it first came out.
Yes, I perform regular maintenance. I have a good antivirus protection, and did a virus scan after this problem occurred.
No, I don't just close the lid.
Yes, there are a disturbing number of posts about crashes.
In reply to I'm hoping to get more help… by Kent Livezey
Glad to hear it.
As I said, there are no staff on the forums. Reporting problems on GitHub is where staff might be. The forum is where these things are discussed to see if there really is a problem. Often it is user error. You'd be amazed at how many times people download a PDF that has all kinds of hidden problems. Or open a score from an older version. Or just plan try something MU4 was never meant to do.
I've got MU4 on five different systems and not had these problems.
In reply to Glad to hear it. As I said,… by bobjp
Marc Sabatella has always been so quick and helpful, I thought he was a staffer.
I've never heard of GitHub before.
I realize the vast majority of people don't have these crashing problems. A few of us do, however.
In reply to Marc Sabatella has always… by Kent Livezey
That's why we need as much information as possible. Otherwise people are just guessing. That seldom helps. Under what exact circumstances are problems happening. What OS. All of that.
In reply to I'm hoping to get more help… by Kent Livezey
There is no support staff for MuseScore - we are all just volunteers. But in order to help, we need details. What precisely you are doing - step by step - and what precisely goes wrong.
In reply to There is no support staff… by Marc Sabatella
Wow, Marc, you've always been so quick and helpful, I had assumed you were staff!
So I just tried for at least the 12th time to download MS4 so I could tell you the exact steps I used, and this time Muse Hub downloaded correctly and let me choose MS4. So, for some reason, it seemed to have worked this time! Fingers crossed it stays with me.
So for the other folks with this problem, maybe just keep at it and the magic will happen.
In reply to Wow, Marc, you've always… by Kent Livezey
Glad to know MS4 works again.
In reply to Glad to know MS4 works again. by karolcpm
Thanks.