I can't open my file
Yesterday I created a piece and I saved in the online option and when I tried to open it this morning, the program said it wasn't acceptable and it couldn't be opened. I didn't downloaded it either so I don't have the file in any form. Does anyone know how to solve this problem and how could it be avoided? Thank you so much
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Comments
In general, always save your file locally (on your computer's hard drive). Once it is complete, save again locally and, only then, save it online to share.
You may be able to recover it from backup, but I don't know how/where to do that. Anybody else?
Here are some things that you could try:
In reply to Here are some things that… by opExe
Thank you so much but I tried all tips you gave me and it still doesn't open. Moreover, The file has never appeared on the my online scores section so when I tried the third option you gave me, it didn't appear it
In reply to Thank you so much but I… by rodrysancrist
Run a search of your hard drive for the score title. Without the extension (mscz).
In reply to Run a search of your hard… by bobjp
Still nothing :,(
In reply to Thank you so much but I… by rodrysancrist
Aren't they here?
https://musescore.com/user/39960862/scores/18174694
and
https://musescore.com/user/39960862/scores/18123010
In reply to Aren't they here? https:/… by HildeK
No, those are not the ones I was saying. The one I lost was called "La saeta"
In reply to No, those are not the ones I… by rodrysancrist
These two files belong to your account, nothing more and nothing less.
In reply to These two files belong to… by HildeK
Yeah, that's right, those were made by me but, there is another one ("La saeta" I'm telling you) that doesn't appear. And is to that one the one I'm refering to, and I was asking for help for getting that one back
In reply to Thank you so much but I… by rodrysancrist
Thank you for the information. Open File Explorer and paste the following file path into the "address bar":
%LOCALAPPDATA%\MuseScore\MuseScore4\cloud_scoresThis folder contains your cloud scores. Try to find the one that fails to open by opening one at a time. Once you have located the score, copy it to a different directory and try to open it again.
In reply to Open File Explorer and paste… by opExe
Thank you so much but it didn't appear either. I'll just give up and I'll recreate the score again :,( But do you know why did this happen? Just for no making the same mistake. Thaks for everything
In reply to Thank you so much but it… by rodrysancrist
One last thing you could try is to look in the hidden .mscbackup folder in the same directory as above. First, you will need to enable File Explorer to show file name extensions and hidden items. In order to open a backup file, it is easiest to change the extension from .mscz~ to just .mscz.
Unfortunately, I cannot tell you why this happened. As @TheHutch said, saving locally is the safer option. However, I myself make use of the cloud saving feature and have not experienced any issues with it. When you initially save your score to the cloud, I suppose it might be a good idea to check that the score appears on musescore.com.