4.4.1 same black screen as before.
Version 4.4.1 causes the same problem as before: black screen on opening, which only stays in the background. I downgraded to 4.3, but the problem remained.
Version 4.4.1 causes the same problem as before: black screen on opening, which only stays in the background. I downgraded to 4.3, but the problem remained.
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It would be better if you attached diagnostic files before downgrade (Diagnostic - Save diagnostic file).
Without this information I would not expect the developers to fix it in new versions.
My mistake was to assume that you have access to the menu. Then you could do the following:
1. In Windows Explorer, enter %LOCALAPPDATA%\MuseScore in the address bar
2. Create a ZIP archive of the MuseScore4 subfolder that you see there
3. Upload it here
In reply to My mistake was to assume… by mercuree
Thank you for your reactions. A workaround has been to minimize the problem white screen to background and clicking on it as if to maximize it again: the program will promptly show up and work fine.
I did as you suggest, but the compression says it was not fully successful. (I have little to no experience in compressing.) Anyway, this is what resulted from the compression:
In reply to Thank you for your reactions… by Walter Schlupp
Thanks for this info.
Another potentially useful experiment would be to try the following:
1. Press WIN + R and type cmd, then press ENTER (WIN means the Windows logo key on your keyboard)
2. copy/paste:
set QT_QUICK_BACKEND=opengl
then press ENTER
3. copy/paste: "C:\Program Files\MuseScore 4\bin\MuseScore4.exe"
then press ENTER.
Please let us know if that makes a difference.
And then you can repeat the same thing but in step 2 replace
opengl
withsoftware
.In reply to Thanks for this info… by cbjeukendrup
You can't set opengl via QT_QUICK_BACKEND. The correct string is:
set QSG_RHI_BACKEND=opengl&& "C:\Program Files\MuseScore 4\bin\MuseScore4.exe"