4.4.1 same black screen as before.

• Sep 6, 2024 - 20:27

Version 4.4.1 causes the same problem as before: black screen on opening, which only stays in the background. I downgraded to 4.3, but the problem remained.


Comments

It would be better if you attached diagnostic files before downgrade (Diagnostic - Save diagnostic file).
Without this information I would not expect the developers to fix it in new versions.

My mistake was to assume that you have access to the menu. Then you could do the following:
1. In Windows Explorer, enter %LOCALAPPDATA%\MuseScore in the address bar
2. Create a ZIP archive of the MuseScore4 subfolder that you see there
3. Upload it here

In reply to by mercuree

Thank you for your reactions. A workaround has been to minimize the problem white screen to background and clicking on it as if to maximize it again: the program will promptly show up and work fine.
I did as you suggest, but the compression says it was not fully successful. (I have little to no experience in compressing.) Anyway, this is what resulted from the compression:

Attachment Size
plugins.zip 1.42 MB

In reply to by Walter Schlupp

Thanks for this info.
Another potentially useful experiment would be to try the following:
1. Press WIN + R and type cmd, then press ENTER (WIN means the Windows logo key on your keyboard)
2. copy/paste:
set QT_QUICK_BACKEND=opengl
then press ENTER
3. copy/paste: "C:\Program Files\MuseScore 4\bin\MuseScore4.exe"
then press ENTER.

Please let us know if that makes a difference.

And then you can repeat the same thing but in step 2 replace opengl with software.

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