Corrupted file help
Greetings
I've been working on a chanson in MS 4 for several months now. However, yesterday morning, when I tried to open it, MS 4 warned me that it was corrupted. I tried to force it to load, but it just never loaded anything. I also tried that backup file in the hidden folder & that was also corrupted. So now I don't know what to do. I transcribed it from the original manuscript (Escorial IV.a.24), and I don't want to go through the whole process again. Can someone please help me?
| Attachment | Size |
|---|---|
| A Florence la joyeuse citie.mscz | 106.12 KB |
Comments
Your file is not "corrupt" in the sense that it be recoverable. I just contains a long est of zero values.
![Screenshot_20250201_020600.png]( "Screenshot_20250201_020600.png")
In reply to Your file is not "corrupt"… by underquark
That's so unfortunate. I thought that since it's several kilobytes large, it might be recoverable in some way. My other music is roughly the same size. But it it's blank, where did the 107 kilobytes go to?
In reply to That's so unfortunate. I… by rubenesparza4
That's a mystery for now unfortunately. Some users experience it but we have not been able to reproduce it and identify the cause yet. We are doing our best though.
So sorry, buddy... the file is full of zeros, there is nothing that can be recovered. :(
Would you please attach your diagnostic files? Go to menu Diagnostics -> Save diagnostic files.
In reply to So sorry, buddy... the file… by krasko78
I don't know what these are, but here they are.
In reply to I don't know what these are,… by rubenesparza4
Thanks so much. The diagnostic files contain the log files of MuseScore which enable us to see what's been going on within MuseScore. Looking at your files, I see nothing disturbing, there are no save errors. However, they don't go far back far in time and there is not a successful open of this score in them. Can you remember (roughly) when was the last time you were able to open this score? And when did you update MuseScore to version 4.4.4? The reason I am asking is because 4.4.4 check the files for corruption after save so I am trying to find out if the corruption happened before 4.4.4 (otherwsise 4.4.4 should have caught it).
In reply to Thanks so much. The… by krasko78
I believe the last time I opened the music was at most 3 days ago, though I don't remember when I upgraded to 4.4.4. Although I didn't expect it to work, I tried to open it in an older version I had, which didn't work. At this point, I really don't think I can do anything other than to start over again, which I really didn't want to do so far into completing it. But since I might as well check, here is the backup file that was generated. I don't think it will help, but I might as well.
In reply to I believe the last time I… by rubenesparza4
You have posted another file that is full of zeros.
In reply to I believe the last time I… by rubenesparza4
Backup is corrupted too. Sorry! You opened your score at most 3 days ago, which means it was working in 4.4.4. Weird that 4.4.4 didn't catch the corruption on save. This adds more mystery to the whole mystery. Thanks again for your cooperation.