MUSESCORE PROBLEM

• Jun 5, 2019 - 02:09

DEAR SIRS
I'M WITH A PROBLEM THAT I'M NOT UNDERSTANDING ON MUSESCORE
WHEN I OPEN THE MUSESCORE PROGRAM THE PROGRAM PLAYS ME IN FRONT OF THE SCREEN I SEND IN ANNEX, I COMPLETE THE FRAME AND GIVE THE SEND COMMAND NOTHING HAPPENS, I GIVE THE COMMAND CANCEL IT I CLOSE THE MUSESCORE PROGRAM AND I CAN NOT USE THE MUSESCORE
PLEASE HELP ME
ROBERTO ANTONIO DAL MEDICO

Attachment Size
MUSESCORE PROBLEM.pdf 148.85 KB

Comments

• Jun 5, 2019 - 06:05

As the message says, MuseScore has crashed. In order to investigate the problem, we would need you to attach the score you were working on and gives us precise steps to reproduce the problem.

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• Jun 5, 2019 - 15:29

Dear Marc Sabatella, the problem happens soon after I have opened the musescore program, before any action of mine, understood, the program shows and that message that I sent and closing that message the musescore program is closed immediately.
I checked the program file and they have the following program: Musescore3-crash-reporter.exec
This program is being installed along with musescore
I did a test I deleted this program and then the musescore did not work anymore
It's bad because for me to use the musescore program I have to find a musescore file first and give it two clicks and open the program and I can work normally
I hope I have given the necessary information
graciously

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• Jun 5, 2019 - 15:33

Do this (starting MuseScore by double-clicking a score ) once, then in Edit > Preferences > Common untick "Show start center".
Please test and report whether this fixes (rather: works around) the problem.

Also tell us which version of MuseScore you are using, exactly, and what Operating system, exactly.
Esp. if not using the 64bit version of MuseScore 3.1.

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