Problem downloading update

• May 18, 2016 - 18:06

HELP! Received an email message that new 2.03 update was ready. Download fails & the following error message appears.
Error writing to file:
C:\Program Files (x86)MuseScore2\locale\instrumentsw_qa.qm
Verify you have access to directory

You've given two button options
Retry Cancel
Retry option fails & you're force to select Cancel-this ends up cancelling the download & removes MuseScore

I've check on my C drive & the file doesn't exist there. Currently using Windows7 & waiting for access to downloading Windows10.

The bad part is this process has removed access to my old MuseScore program so I have absolutely no access to using any MuseScore versions.

Please please HELP.


Comments

In reply to by Kaye Hem

Yes, FF= FireFox.
I'm looking for information here on the forum ... see:
https://musescore.org/en/node/110966 (try to install in a different folder?)
https://musescore.org/en/node/59016#comment-272366 (Run as Administrator)
Check that your firewall is active https://musescore.org/en/node/99886#comment-445101
See also: https://musescore.org/en/node/16316
and https://www.youtube.com/watch?v=GEJpN-05Cvo
let us know

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