Musescore doesn't run !!
PLEASE somebody tell me how to solve this problem
Task manager shows musescore process running on only 40,000K memory and that's not the complete musescore usage , nothing shows up, musescore logo doesn't even appear .
i had read too many topics for same problem and nothing helpful
i tried reverting to default sittings , tried to reinstall , to repair , to restart the computer , tried the portable version , i know i got many viruses but i scanned and delete them all , NOTHING WORKS !!
i need to use musescore please help !!
Comments
Which OS and which MuseScore version are you using? Did MuseScore ever run on this machine or not?
Help us to help:
* Please include as much of the following information as you know:
* Version/revision of MuseScore you are using (e.g. version 2.0, revision 2902cf6). Check Help → About... (Mac: MuseScore → About MuseScore...).
* Operating system being used (e.g. Windows XP SP3, Mac OS 10.7.5 or Ubuntu 10.10)
and so on.
See: https://musescore.org/en/handbook/known-incompatibilities
Windows 7
Musescore version 2.0.3
and i used 2.0.2 before
i have been using musescore for a year everyday !!
In reply to Windows 7 Musescore version by fraid
See: https://musescore.org/en/node/154026
Verify that the Windows firewall is active;
That your antivirus give permission;
Try to install as Administrator.
(A previous restore point?)
In reply to See: by Shoichi
Firewall is active as you can see in the screenshot.
The antivirus is scanning AGAIN now, last time it deleted 26 viruses, it wasn't even exist when this problem started
In reply to Firewall is active as you can by fraid
From your screenshot, it looks as if you're running WindowsXP (high contrast theme). Note that the antivirus-package you're using (Avira) stopped supporting that back in april 2016 (https://www.avira.com/en/support-product-lifecycle).
Try to get your operating system clean first, then try a repair from the control panel, as that seems to resolve the issue for the only other occurence I know of related to malware (https://musescore.org/en/node/154026)
Also consider using a still supported operating system unless you have a very specific and good reason not to. Not for MuseScore's sake, but for your own and the internets…
[EDIT] Do you see the splash screen appearing when attempting to start MuseScore?
In reply to From your screenshot, it by jeetee
First .. Thank you all for trying to help me
second .. I really use rudimentary theme that has no good appearance but very practical and fast
but that doesn't matter for software, my operating system is still windows 7 whatever the theme is .. i have been using musescore all the time with this theme
I did the repair also from control panel .. same results .. nothing running
No splash screen appears ( the introduction musescore logo ) but it exist in task manager .. see this screenshot too
In reply to First .. Thank you all for by fraid
use something like malwarebytes?
The three (my) versions in the attached
In reply to First .. Thank you all for by fraid
Have you perhaps been using custom soundfonts? MuseScore loads them at startup and that could take quite some time, depending on the size of the soundfonts.
First close any open MuseScore processes from the task manager. Then launch MuseScore and give it a lot of time (talking around 30mins to an hour here) to see if it gets through it.
it's really solved after using Malwarebytes
Thank you all
In reply to it's really solved after by fraid
Ago, I have the same problem, but after 1-2 days, it was working again, without do it anything.