MS3 Crashes when trying to change I/O Settings from "Use Jack Audio" to "PortAudio"
Not much more to say than after I've ticked portaudio, then press apply or ok, there is a slight pause and then MS3 crashes, meaning I have no way to change back from Jack Audio Output (which currently isn't working!
Comments
Just to bump this, I looked in the event viewer on Windows 10 and found this application error with details if it is helpful:
Log Name: Application
Source: Application Error
Date: 09/01/2019 15:18:18
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-38P8SRF
Description:
Faulting application name: MuseScore3.exe, version: 0.0.0.0, time stamp: 0x5c20e175
Faulting module name: ntdll.dll, version: 10.0.17763.194, time stamp: 0xe8b54827
Exception code: 0xc0000026
Fault offset: 0x000000000009ea78
Faulting process ID: 0x1c18
Faulting application start time: 0x01d4a82e0ed2ae01
Faulting application path: C:\Program Files\MuseScore 3\bin\MuseScore3.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 81c229e3-65bc-443e-9177-d2012f1d06f9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
This too likely is related to #281406: MuseScore 3 cannot start with WDM-KS audio devices installed.
In reply to This too likely is related… by Jojo-Schmitz
I don't believe this is the same problem actually.
That issue that you just linked is regarding musescore not STARTING with WDM-KS audio devices installed. My issue is that once I'd changed the I/O settings in "Preferences" from "Portaudio" to 'JACK Audio', it isn't recognised in JACK, so I decided to try and switch it back to portaudio, after ticking the 'Portaudio' box and pressing 'Apply', Musescore thinks for a minute and then crashes, after I restart musescore, the preferences are set back to 'JACK Audio', meaning that at the moment, I can't hear playback through Musescore 3.0...
I've tried a re-install etc. that didn't work.
Thanks for your reply!
In reply to I don't believe this is the… by HowardEllisFletcher
Reinstall won't change this, reverting to factory settings should
In reply to Reinstall won't change this,… by Jojo-Schmitz
Tried that.
I press revert to factory settings, but then I have to click apply or ok, and it is when I click either of those that the crash occurs.
In reply to Tried that. I press revert… by HowardEllisFletcher
Bump, facing the exact same thing.
In reply to Bump, facing the exact same… by [DELETED] 31341777
In order to assist, we'd need to say which version of MuseScore, what OS, and give precise steps to reproduce the problem.