Update 3.0.4 crashes when opening program
I just installed the update 3.0.4. Now when I try and open Musescore, the program immediately crashes.
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I just installed the update 3.0.4. Now when I try and open Musescore, the program immediately crashes.
Do you still have an unanswered question? Please log in first to post your question.
Comments
on a Mac?
In reply to on a Mac? by Jojo-Schmitz
Yeah, I'm using a Mac
In reply to Yeah, I'm using a Mac by Telexdan
I am using a MacBook Pro and I am having the same issue.
In reply to I am using a MacBook Pro and… by [DELETED] 25289321
I've got a Workaround!
1. Hold down the power button for at least 5 seconds. This will cause the computer to shut down immediately.
2. Hit the power button again and this will power the device on again.
3. Login to your Mac.
4. Open the application "MuseScore".
5. The application should launch and function normally!
In reply to I've got a Workaround! 1… by [DELETED] 25289321
Hi! Is it a joke? :)
I don't have this issue on my MacBook Pro 2018 with Mojave 10.14.2.
Probably, resetting to factory settings will make it work.
The instruction is here
In reply to Hi! Is it a joke? :) I don't… by Anatoly-os
Actually, no!
Try restarting your Mac then launch the application.
In reply to I've got a Workaround! 1… by [DELETED] 25289321
Worth a try but does not work for me.
Does it ask about sending the report? If so, could you please copy paste the content here?
In reply to Does it ask about sending… by Anatoly-os
It does and it states:
"MuseScore 3 quit unexpectedly." I don't remember anything after that.
In reply to Does it ask about sending… by Anatoly-os
There are many pages but here are the first few.
Process: mscore [1324]
Path: /Applications/MuseScore 3.app/Contents/MacOS/mscore
Identifier: org.musescore.MuseScore
Version: 3.0.4.21117 (3.0.4.21117)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: mscore [1324]
User ID: 501
Date/Time: 2019-02-28 14:57:08.386 +0000
OS Version: Mac OS X 10.14.3 (18D109)
Report Version: 12
Anonymous UUID: E57973F9-7682-9003-770F-DBF58DEE424B
Time Awake Since Boot: 150 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [1324]
VM Regions Near 0x4:
-->
__TEXT 000000010d2f2000-000000010e1b0000 [ 14.7M] r-x/rwx SM=COW /Applications/MuseScore 3.app/Contents/MacOS/mscore
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 org.qt-project.QtCore 0x0000000116e1a853 QUrl::toString(QUrlTwoFlags) const + 99
1 org.qt-project.QtCore 0x0000000116e1b0c6 QUrl::toEncoded(QUrlTwoFlags) const + 38
2 org.qt-project.Qt.QtWebEngineCore 0x000000010f23f112 0x10f207000 + 229650
3 org.qt-project.Qt.QtWebEngineCore 0x000000010f2758ba QtWebEngineCore::WebContentsAdapter::load(QWebEngineHttpRequest const&) + 74
4 org.qt-project.Qt.QtWebEngineCore 0x000000010f275850 QtWebEngineCore::WebContentsAdapter::load(QUrl const&) + 48
5 org.musescore.MuseScore 0x000000010d88daa7 0x10d2f2000 + 5880487
6 org.qt-project.QtCore 0x0000000116ee387b QMetaObject::activate(QObject*, int, int, void) + 2219
7 org.qt-project.QtWebEngineWidgets 0x000000010eae3d19 QWebEngineView::renderProcessTerminated(QWebEnginePage::RenderProcessTerminationStatus, int) + 73
8 org.qt-project.QtCore 0x0000000116ee387b QMetaObject::activate(QObject*, int, int, void) + 2219
9 org.qt-project.QtWebEngineWidgets 0x000000010eada1ad 0x10eacd000 + 53677
10 org.qt-project.Qt.QtWebEngineCore 0x000000010f25e08a 0x10f207000 + 356490
11 org.qt-project.Qt.QtWebEngineCore 0x0000000111058e11 0x10f207000 + 31792657
12 org.qt-project.Qt.QtWebEngineCore 0x000000011104a909 0x10f207000 + 31734025
13 org.qt-project.Qt.QtWebEngineCore 0x00000001110359b4 0x10f207000 + 31648180
14 org.qt-project.Qt.QtWebEngineCore 0x0000000111370d02 0x10f207000 + 35036418
15 org.qt-project.Qt.QtWebEngineCore 0x00000001113986ef 0x10f207000 + 35198703
16 org.qt-project.Qt.QtWebEngineCore 0x0000000111398c89 0x10f207000 + 35200137
17 org.qt-project.Qt.QtWebEngineCore 0x000000010f21b50f 0x10f207000 + 83215
18 org.qt-project.QtCore 0x0000000116edc036 QObject::event(QEvent) + 102
19 org.qt-project.QtWidgets 0x000000010ec672cd QApplicationPrivate::notify_helper(QObject, QEvent) + 269
20 org.qt-project.QtWidgets 0x000000010ec686d2 QApplication::notify(QObject, QEvent) + 594
21 org.qt-project.QtCore 0x0000000116eb2a04 QCoreApplication::notifyInternal2(QObject, QEvent) + 212
22 org.qt-project.QtCore 0x0000000116eb3c3e QCoreApplicationPrivate::sendPostedEvents(QObject, int, QThreadData*) + 878
23 libqcocoa.dylib 0x0000000119024759 0x118ff5000 + 194393
24 libqcocoa.dylib 0x0000000119024fd0 0x118ff5000 + 196560
25 com.apple.CoreFoundation 0x00007fff4db03395 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
26 com.apple.CoreFoundation 0x00007fff4db0333b __CFRunLoopDoSource0 + 108
27 com.apple.CoreFoundation 0x00007fff4dae6dd1 __CFRunLoopDoSources0 + 195
28 com.apple.CoreFoundation 0x00007fff4dae637a __CFRunLoopRun + 1219
29 com.apple.CoreFoundation 0x00007fff4dae5c64 CFRunLoopRunSpecific + 463
30 com.apple.HIToolbox 0x00007fff4cd7cab5 RunCurrentEventLoopInMode + 293
31 com.apple.HIToolbox 0x00007fff4cd7c7eb ReceiveNextEventCommon + 618
32 com.apple.HIToolbox 0x00007fff4cd7c568 _BlockUntilNextEventMatchingListInModeWithFilter + 64
33 com.apple.AppKit 0x00007fff4b037363 _DPSNextEvent + 997
34 com.apple.AppKit 0x00007fff4b036102 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1362
35 libqcocoa.dylib 0x0000000119023d8e 0x118ff5000 + 191886
36 org.qt-project.QtCore 0x0000000116eae06f QEventLoop::exec(QFlags) + 431
37 org.qt-project.QtCore 0x0000000116eb3012 QCoreApplication::exec() + 130
38 org.musescore.MuseScore 0x000000010d713d63 main + 47859
39 libdyld.dylib 0x00007fff7ad33ed9 start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff7af263f8 start_wqthread + 0
In reply to Does it ask about sending… by Anatoly-os
I tried rebooting the Mac but that didn't address the issue. The program seems to open, then another window with recent scores opens and it then crashes. I'm using Mac High Sierra 10.13.6 FYI
In reply to I tried rebooting the Mac… by Telexdan
I think the problem with Web engine still exists. Running with "no start center" flag should fix the issue (see the revert to factory settings instructions, but use "-s" instead). Could you try please and after success running uncheck the "Show start center" in Preferences. After that, running MuseScore should happen smoothly.
In reply to I think the problem with Web… by Anatoly-os
-s is without Sound, you mean -w, without WebEngine
In reply to -s is without Sound, you… by Jojo-Schmitz
Indeed, that's why I proposed easier solution :)
In reply to I think the problem with Web… by Anatoly-os
Actually, there is an easier solution. Just open a file. Uncheck the mentioned "show start center" flag and restart MuseScore.
In reply to Actually, there is an easier… by Anatoly-os
workaround confirmed in https://musescore.org/en/node/285057#comment-899141
I'm having the same issue on a Mac.
In reply to I'm having the same issue on… by aviva01
See https://musescore.org/en/node/285052#comment-899123
In reply to See https://musescore.org/en… by Anatoly-os
I did what you suggested and it did open without crashing, but when I closed terminal and re-opened Musescore, it did the same crash upon opening.
In reply to I did what you suggested and… by aviva01
You also did the 2nd step, uncheck the "Show start center" in Preferences.?
In reply to You alsi did the 2nd step,… by Jojo-Schmitz
I have now! Thanks, that fixed it!
Same here. I have also completely powered down and restarted and I get the same thing.
I'm on a MacBook Pro (15-inch 2018) running MacOS 10.14.3
In reply to Same here. I have also… by chariot0
Wrong version maybe?
In reply to Same here. I have also… by chariot0
See https://musescore.org/en/node/285052#comment-899123
see #285057: MuseScore 3.0.4 on macOS is crashing on startup.
Is there likely to be a fix soon for this? If not can we re-install the previous version?
In reply to Is there likely to be a fix… by donncha.omaidi…
There should, but in the meantime, look up "MuseScore 3.0.2".
Hope that helps!
In reply to Is there likely to be a fix… by donncha.omaidi…
the same :(
In reply to the some by tomaszduda
use the workaround mentioned further up
In reply to use the workaround mentioned… by Jojo-Schmitz
What about giving a hint to Mac users in the release notes of 3.0.4?
In reply to What about giving a hint to… by drowo
Good idea. Btw, only some Mac users who installed 3.0.3 at February, 27 and then upgraded are affected. Please don't ask why :)
In reply to use the workaround mentioned… by Jojo-Schmitz
for me works:
/Applications/MuseScore\ 3.app/Contents/MacOS/mscore -w
turn off "Show start center" in preferences
In reply to use the workaround mentioned… by Jojo-Schmitz
no is not help 10 min after the same :(
In reply to no is not help 10 min after… by tomaszduda
Don't forget to turn off "Show start center" checkbox. Or you mean after 10 minutes of work in the editor? It could be different case...
In reply to Don't forget to turn off … by Anatoly-os
now is ok :) I didn't turn off "Show start center" :)
In reply to Don't forget to turn off … by Anatoly-os
tried using /Applications/MuseScore\ 3.app/Contents/MacOS/mscore -w and MuseScore still won't even open for me to turn off any checkbox
In reply to tried using /Applications… by awax
when i run it i get "No device selected. PortAudio detected 2 devices. Will use the default device (index 1)." in the terminal, not sure what that issue means
I just installed update 3.0.4.21117 on an iMac running Mojave 10.14.3. The application crashed immediately upon opening.
I used the "fix" of opening the app by selecting a file which worked. I de-selected the "Show Start Center" on opening and the app will open properly, but when I choose Open Start Center from the menu, the app immediately shuts down.
putting this in separate comment thread: tried using /Applications/MuseScore\ 3.app/Contents/MacOS/mscore -w and MuseScore still won't even open for me to turn off any checkbox. getting "No device selected. PortAudio detected 2 devices. Will use the default device (index 1)." attached screenshot
In reply to putting this in separate… by awax
anyone? i finally got it opened and unchecked the screen option but still crashes and won't let me reopen.
In reply to anyone? i finally got it… by awax
*unchecked the show start center
Same error when trying open it, OS Mojave. Before last update crash while shutting down MuseScore but now it's impossible to open it.
Could anyone please test the pre-release version of MuseScore 3.0.5 on macOS and confirm that enabling Start Center doesn't crash the editor? This is the .dmg which can be tested and then removed: https://ftp.osuosl.org/pub/musescore-nightlies/macosx/MuseScoreNightly-….
In reply to Could anyone please test the… by Anatoly-os
I tried installing this update and the program seems stable. But the application still reads 3.0.3 (I reverted to an older version when the update was crashing). Maybe I'm missing something here.
Also: thanks for addressing this
In reply to Could anyone please test the… by Anatoly-os
Yes!!! Problem solved. Thanks.
Now make it official ;-)