Start Center pane is black

• May 6, 2019 - 03:04
Reported version
3.0
Type
Graphical (UI)
Frequency
Many
Severity
S4 - Minor
Reproducibility
Always
Status
active
Regression
No
Workaround
Yes
Project
MuseScore
  1. Open MuseScore
  2. If Start Center doesn't appear by default, open it with F4
  3. Start Center opens. Left pane with recent scores looks fine, but right pane that should show links to features on website is instead black. In some places it has random colors. (See image capture file inserted below.)

sSpecs: MuseScore 3.0.5.5992 on Toshiba Satellite A215 S4747 laptop, running Windows 7 Ultimate.
Previously worked, has been broken since upgrading to first release of version 3.0

Attachment Size
MuseScoreStartCenterBug.png 79.26 KB

Comments

• May 6, 2019 - 06:50
Workaround No ⇒ Yes

Better be glad it starts at all without you needing to disable the (web view part of the) start center via the -w command line option. Which BTW would be the workaround here.
I suspect some incompatibility with your graphics drivers, can you make sure it is up to date?

Reply

• May 6, 2019 - 23:35

Thanks for the suggestion. I updated the driver for the graphics card, downloaded it from the maker's website, but that did not change the problem. I first tried searching for a new driver using Windows, but it said it was already the latest driver. The card is ATI Radeon x1200.

Maybe it is just an old computer, seems like other users are not having this issue, and it is something people would notice right off when they started up MuseScore.

Reply

• May 6, 2019 - 23:53

You are not the first to report this. Can you see if you have the same problem with the 32 bit version? The link is below the 64 bit version on the download page.

Reply