Very long start of MuseScore

• Nov 18, 2019 - 19:46
Reported version
3.3
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project

Start of MuseScore lasts at least 30 Seconds.


Comments

Status active needs info

Are you using the MDL extension? If so this is normal, the huge soundfont it brings along needs to get unpacked in RAM first

I just found out, that my firewall (Norton Security) causes the problem. If I turn it off, Musescor starts immediatly. Does the firewall have to be turned off during the installation process?

I don't turn off any firewall during installations, but I'm not using Norton Security either, privately I use Microsofts free Defender (which according to many tests is entirely sufficient) and at work (have to) use McAffee.

Maybe using the -w commandline option helps here?

The -w commandline option doesn't help. I reinstalled MuseScore 3 and turned off the firewall during the process, but the problem still exists. When I start MuseScore it lasts about 20 seconds until I can use it. When I turn off the firewall it during the start procedure, MuseScore starts immediatly.
Another problem: when I search for an update in MuseScore, an error occurs that MuseScore can't connect to the internet.
I use Windows 7 and the latest version of MuseScore 3.

Okay, that's weird... I just ENABLED the check for updates and now MuseScore starts within 4 seconds... THX for your help.

...I enabled the check for updates of plugins, too. And here seems to be a problem: when I check this option after a restart, it is unchecked again and the problem discribed above occurs again.

Jetzt habe ich es geschafft, MuseScore als Ausnahme in die Norton Firewall einzutragen (war ein wenig kompliziert). Das hat funktioniert und ich hoffe, dass es auch auf Dauer klappt. Danke für die Hilfe!