musescore Pro subscription paid for but not active
I joined musescore yesterday and used the special offer to buy musescore pro for 12 months for 29,99. it has already been billed yet I'm still not able to download any pieces.
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Comments
See: https://musescore.org/en/node/277874
Any questions or issues concerning billing (of a Pro subscription) need to be sent to support@musescore.com.
Same thing has happened to me. 20/6/2023.
In reply to Same thing has happened to… by dwykwan@gmail.com
Years go by but the answer is the same.
This problem regarding purchasing Pro is for the website staff site here: https://musescore.com/groups/improving-musescore-com
December 22, 2023 -- I subscribed using the special offer, 12 months for 39.99. I can't download anything! What is going on???
In reply to December 22, 2023 -- I… by deborahmckenn
As Shoichi mentioned in an earlier post:
See: https://musescore.org/en/node/277874
Any questions or issues concerning billing (of a Pro subscription) need to be sent to support@musescore.com
How is it that after many years this is still an issue . the same happens to me with no response
In reply to How is it that after many… by Macol
As this relates to subscriptions offered by MuseScore.com, please repost here: https://musescore.com/groups/improving-musescore-com. Here is also a link to contact MuseScore.com support: https://musescore.com/contact