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can't open sheet music, pop up "something went wrong" always appears

heryanmaulana

• Sep 19, 2022 - 08:29

Reported version

3.6

Type

Functional

Frequency

Many

Severity

S3 - Major

Reproducibility

Randomly

Status

closed

Regression

Workaround

Project

MuseScore

cant open sheet

Attachment	Size
Screenshot_20220919-152634_MuseScore.jpg	147.37 KB

Comments

Jojo-Schmitz

• Sep 19, 2022 - 10:29

Frequency	Many	⇒	Once
Severity	S1 - Blocker	⇒	S3 - Major
Status	active	⇒	needs info

That doesn't seem to be an issue with the MuseScore Editor, or am I missing something?

Marc Sabatella

• Sep 19, 2022 - 17:50

Status

needs info

⇒

closed

Indeed, seems to be an issue with one of the mobile apps. You'd have to contact the support team for those at support@musescore.com for help with that

[DELETED] 45596783

• Oct 24, 2022 - 18:20

Frequency	Once	⇒	Many
Reproducibility	Always	⇒	Randomly
Status	closed	⇒	active

Attachment	Size
C3AE10C6-46DF-463B-BDB3-BA05A545BC48.png	233.78 KB
1A1AFD13-2E59-497F-9D0C-972157813D8C.png	260.72 KB

dragonwithafez

• Oct 24, 2022 - 21:35

Status

active

⇒

closed

Read the above messages. Nobody on this website can help you; you need to contact the support team at musescore.com.