The Program, Website and Mobile App are showing different versions of the same file.

• Sep 12, 2024 - 11:26

Hi!
Most often the Program version and the online version will be the same, but sometimes the score changes a little bit when uploaded (but it's not that bad).
However, when the score is viewed in the mobile/Pad application the score looks weird and the notes and text get stuck together.

This is a problem I have encountered on both Apple and Android, both on Mobiles and Tablets, and whether I upload from versions 3.3.4, 3.6.2 or 4.

What can this be? The sound is still the same; I think it's just the layout, but I don't understand why this would happen.

I will attach two photos, one of what it looks like in the app, and the other from the same bars from online.

Thank you for reading :)

Attachment Size
Screenshot Musescore online.png 59.85 KB
Screenshot mobile app.jpg 148.08 KB

Comments

It would be useful if you attached the actual score (.mscz file).

As a guess I would suggest that you have notes and lyrics in more than one voice, which leads to overlay and collision of lyrics when displayed in the mobile app.

In reply to by DanielR

This is the score itself in MuseScore, no problem in the file itself, only when looking at it in the app. There's only one layer of lyrics per instrument/voice, so they aren't layered, it's just like there isn't enough space, so they just get smushed together. Would think it would only happen on a phone because of a smaller screen, but it also happens on tablets.

Someone told me that the app isn't fully compatible, but isn't there a team that deals with bugs in the app as well?

In reply to by Jojo-Schmitz

That's useful to know that I can use CTRL+A, CTRL + R, when converting the 3.6.2 files to version 4 in the future, I can at least try that later on. Thank you.

I'm still using 3.6.2 since the compatibility between the app and version 4 hasn't been all there after the update, but it has been getting better lately, but still experiencing this issue here, where it looks different when uploaded and viewed via the app and not online or in the program itself.

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