MuseScore Pro+ Download Issue

• Oct 29, 2024 - 11:46

I purchased MuseScore Pro+ 2 weeks ago, but I have still not received anything that would let me download it. for two weeks I have been trying, through MuseScore Help and ChatBot, to get some help/ advice with this, but still nothing of use from MuseScore.
MuseScore Pro+ does not show up in my Muse Hub account, and it also does not show any receipt for my payment in my Muse Hub.
Is this a common problem?
How do I access (my purchased) MuseScore Pro+


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