Subscription paid for pro+ but status shows inactive
payment made 24 dec but status shows inactive. anyone know who can help? chatbot is a useless piece of junk
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payment made 24 dec but status shows inactive. anyone know who can help? chatbot is a useless piece of junk
Attachment | Size |
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Presentation1.jpg | 142.65 KB |
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No such thing here on musescore.org
And nobody here can help you with this issue on musescore.com
None of this information is meaningful here on musescore.org. You need to go to musescore.com. Read How and where to ask for support
For additional information, see the following:
https://musescore.org/en/faq#faq-314712
https://musescore.org/en/faq#faq-20657
https://musescore.org/en/faq#faq-359393
https://musescore.org/en/node/314712
https://musescore.com/user/32018844/subscription
You wrote:
> payment made 24 dec but status shows inactive. <
The volunteers here at the .org forum can only offer empathy and, in your case, a little irony.
Empathy:
Sadly, you are one of many who post here at .org about problems with .com.
Irony:
Your MuseScore PRO subscription should be made active sometime prior to the (automatic) renewal -- so that you can be billed again!
Here's the main dotcom info. site:
https://help.musescore.com/en/
Good luck and Happy New Year!