Musescore Studio 4.4.4 won’t play anything, big or small.
I can no longer get MS to play anything. Indeed, I cannot get it to make a sound. Dorico and Sibelius are working ok on my computer, but MS is silent. See attached.
| Attachment | Size |
|---|---|
| 250118 MS Problem.pdf | 716.79 KB |
Comments
Try "Help -> Revert to factory settings".
In reply to Try "Help -> Revert to… by HildeK
Thank you for your suggestion. I was sure that I tried this, to no avail. However, I went throught the rest procedure again, and then loaded a very simple score. Alas, the result was exactly the same as before: I click PLAY and the blue cursor appears,... and is motionless.
Thank you again.
Michael.
In reply to Thank you for your… by musescore1849
Follow these instructions to turn off Exclusive Mode. It might work.
https://musescore.org/en/node/339915
In reply to Follow these instructions to… by bobjp
Thank you for your suggestion bobjp.
Exclusive Mode was already turned off.
In Musescore->Preferences->Audio&Midi, my audio device is Speakers(Sound Blaster AE-5), the same as it has always been for previous versions of MS that worked perfectly well. I am unable to set the buffer size, and I don't recall if that was the case for previous versions of MS.
I followed the suggestions in https://musescore.org/en/node/339915, but that didn't change the behaviour of the current version of MS on my computer: 64GB, Intel 24 core, etc.
In reply to Thank you for your… by musescore1849
Interesting. Exclusive Mode is usually ON by default. I have Sibelius and it was suggested long ago to turn it off
You should have 4 different choices for Buffer. What is it set at?
Did you just update to 4.4.4?
In reply to Interesting. Exclusive Mode… by bobjp
Exclusive Mode: For reasons similar to your good self, I have turned it off some time ago, well before MS 4.4.4 installation. I use Dorico most of the time, and Sibelius just a bit. Both run well.
"You should have 4 different choices for Buffer. What is it set at?" I see the options, but no buffer size will "stick". No matter what I choose, the Buffer entry remains blank.
Yes, I did just update to MS 4.4.4. The versions of MS before this worked ok with my current computer (64GB, Intel 24-core CPU, SoundblasterX AE-5), and Dorico and Sibelius as well.
Please attach diagnostic files:
Menu - Diagnostic - Save diagnostic files
In reply to Please attach diagnostic… by mercuree
Here are the dignostic files.
In reply to Here are the dignostic files. by musescore1849
The log files show a problem with your Sound Blaster. Possibly an out dated driver. You can open the log with Notepad.
It also shows no instrument ID for any instruments.
If you have onboard audio rather than the sound blaster, you might try it to see it the program works. Or an external audio device you can try?
However, no instrument IDs seems like MuseSampler did not install correctly. That folder is not far from where you found log files
In reply to The log files show a problem… by bobjp
The drivers for the Sound BlasterX AE-5 are the latest, but....
In the Speakers Properties (see jpg attachment), there is a square "Enable audio enhancements", which was clicked. I unclicked it, and... MS 4.4.4 now plays correctly! All the sound packages are there, including those that I purchased for Dorico. They play!
I have never noticed this Speaker option before, and I unclicked it here on the basis of "Poke something and see what happens". Amazing.
Thanks bobjp for your assistance in locating this quite obscure solution.
In reply to The drivers for the Sound… by musescore1849
Interesting. That and hardware acceleration are both checked on my system. Ya never know. I'm so glad you got it working.
Great, now this is another thing I have to try to remember to suggest to people :)
Now go forth and be bold with your music.
In reply to Interesting. That and… by bobjp
The boldest, I will be!