Uploading scores from MS3.7 on Windows 11 - cannot log in
I'm having trouble uploading scores from MS3.7 on a new Windows 11 computer because the desktop program is not letting me log in. I know that the login credentials are correct because I've logged into the .com website via my web browser.
This is the message that I get:
Musescore version : 3.7.0.14124434436-x86_64
Any suggestions?
Comments
I know :-(
Some day it broke, no idea why
But feel free to log it at https://github.com/Jojo-Schmitz/MuseScore/issues/new/choose
And with 3.6.2's empty upload dialog (see https://github.com/musescore/MuseScore/issues/27386) we're between a rock and a hard place
In reply to And with 3.6.2's empty… by Jojo-Schmitz
Bummer! It's how I upload custom audio.
It stills works from my Windows 11 laptop, including from a local build, (which allows me to inject an .mp3 in place of the generated custom audio), although I do get the empty dialogue after uploads.
In reply to Bummer! It's how I upload… by yonah_ag
Then, really quick, grab cred.dat and store it to a save place. And copy it to the new PC.
In reply to Then, really quick, grab… by Jojo-Schmitz
It'll have to be tomorrow. Which folder does cred.dat live in? Will it still work if I changed my password, (which I did to confirm that I wasn't mis-typing it on the new comouter).
In reply to It'll have to be tomorrow… by yonah_ag
See that issue, lists the location of that file.
I don't think it works with a changed password, but first try, if it doesn't change back to the old password and try again
In reply to And with 3.6.2's empty… by Jojo-Schmitz
Double bummer! As you say in the link, it's an upload maintenance nightmare.
In reply to And with 3.6.2's empty… by Jojo-Schmitz
It just got worse, now I'm getting
![Screenshot 2025-04-03 100622.png]( "Screenshot 2025-04-03 100622.png")
![Screenshot 2025-04-03 101501.png]( "Screenshot 2025-04-03 101501.png")
but regradless a upload seems to take place. But it a) fails
and b) is Public by default!
In reply to It just got worse, now I'm… by Jojo-Schmitz
Updating an existing score now seems to work with 3.7, showing the dialog in a browser (Edge in my case), just like it did before it broke. Provided you have a valid cred.dat, that is, i.t. could update with 3.6.2 (and it's blank dialog).
Uploading new scores fails as per the above, for 3.6.2 and 3.7
In reply to Updating an existing score… by Jojo-Schmitz
Well, something has definitely changed as my laptop is now asking for credentials, even in my self build. It wasn't doing this on 8 Mar 2025 because I can see a score that I uploaded then with an 'injected' mp3 and this can only be done from MS3.7 Custom Build.
I guess there's no point trying the laptop cred.dat on the tower PC?
If MS4 supports SF2 format then maybe I could use it as an uploader. Would that work? (I don't want to touch MuseHub with a very long barge pole.)
In reply to Well, something has… by yonah_ag
The attempted upload from the laptop ends up deleting cred.dat. (I have a backup just in case things start working again). This is my self build which was working so presumably this is being triggered by some sort of return code from .com as I haven't made any changes to my build for several weeks.
Try to find a good backup of cred.dat and restore that, see the issue I mentioned above
If you have none: very bad luck, you're locked out permanently, with Mu3