NO SOUND??
I downloaded OS El Capitan's latest update, and I no longer have any sound on Musescore. I have turned the volume all the way up on both my Mac and the Play Panel, I have reset it to factory settings, I have uninstalled the app and reinstalled it, and nothing seems to work! HELP!
Comments
Could you verify under View → Synthesizer if you see the Fluid sf3 soundfont listed, and that when you play the score, you see the volume levels lighting up?
What you are supposed to see: https://musescore.org/en/handbook/synthesizer#soundfont
In reply to Could you verify under View → by Thomas
No, it isn't listed. There's nothing under the Fluid tab.
In reply to No, it isn't listed. There's by rachel.fitzsim…
Thank you for confirming. I would consider this as a bug then. I read similar reports from users upgrading to Windows 10 and not having sound anymore. So we should hunt down this bug.
As for how to fix it for now, read Marc's advice below.
In reply to Thank you for confirming. I by Thomas
We may not know all the situations that might to lead to this, but I think we know we the basic fact common to nost of these reports - for whatever reason, the soundfont path specified in the preferences cannot be found. I would suggest that in this case, we pop up a dialog saying, "soundfont folder not found - revert to factory default?". We may well want to do the same with other folders (eg, style, templates).
In reply to We may not know all the by Marc Sabatella
The first question is whether resetting that particular preference alone will actually solve the problem. I seem to remember having this problem at one time, knowing what the possible causes were, seeing if the "Reset All Preferences to Default" button worked, and finding that one way or another it didn't.
In reply to The first question is whether by Isaac Weiss
It might not indeed, but "Revert to factory settings" almost always does, even if it doesn't seem to be in one or two cases here or there. So I would suggest we use the "Revert" algorithm in this case.
In reply to It might not indeed, but by Marc Sabatella
That seems a little drastic at first blush. On the other hand, it's exactly what we've advised forum users to do the past few dozen times it's come up, so an automatic system isn't much of a stretch. I say go for it. ;-)
In reply to That seems a little drastic by Isaac Weiss
Well, I said to put up a dialog asking if we should do that. And not revert *all* setting; just the paths we detected a problem with. I would not really recommend having us do the revert automatically, even just a partial one.
When you say you have reset to factory, be sure you are following the procedure listed in the Handbook under "Reverrt to factory settings". it involves running form the command line with the "-F" option. This is *not* the same as just pressing the reset button in the Preferences dialog.
In reply to When you say you have reset by Marc Sabatella
Yes, that is what I have done. This happened before once, so I know now how to revert to factory settings. Doing that still doesn't give me sound.
In reply to Yes, that is what I have by rachel.fitzsim…
Here's something from the handbook:
"...the initial default SoundFont installed with MuseScore is located in a system directory, meant only for that purpose, which should not be modified. This directory and its default SoundFont file is:
•Mac OS X: /Applications/MuseScore 2.app/Contents/Resources/sound/FluidR3Mono_GM.sf3
So... is the FluidR3Mono_GM.sf3 found in the appropriate directory?
Also see:
https://musescore.org/en/handbook/soundfont-0
and try to load another soundfont
BTW: Do you get sound on other apps?
Regards.
In reply to Here's something from the by Jm6stringer
@Rachel could you verify like Jm6Stringer explained under /Applications/MuseScore 2.app/Contents/Resources/sound/ whether you see FluidR3Mono_GM.sf3 listed?
To enter get there, right click on MuseScore2 in the Applications folder and click on Show Package Contents. FluidR3Mono_GM.sf3 should be listed and be around 13,6 MB in size.