Problem

• Jan 6, 2021 - 18:14

I installed Musescore 3.5.2 but when I double clicked on the desktop icon it refused to open.
I clicked on "start," put in Musescore 3 in the search box and it opened.
That is what I have had to do for the past two days to get Musescore to open.
Advice please?

Comments

• Jan 7, 2021 - 22:51

It is opening now.
But with the previous version I would click "export" to send a copy to a site.
If that site already had a copy of what I wanted to send a box would pop up
telling me so and asking if I wanted to replace the file that was already stored.
That box is popping up sometimes now although I know that a copy is stored.

(2) When I am putting in chords I am actually hearing the sound of the chord now.

(3) While making changes to an old score I would click "save" and that was that.
Now a box is popping up sometimes in which there is a space to click on "save."

(4) Now when I try to close a score on which I made no changes, a box opens
asking if changes made are to be saved or cancelled.

Does the new version have to settle down before working smoothly?

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• Jan 8, 2021 - 00:50

(1) I'm not sure if you mean export or save.
(2) Yes this is annoying. It can be turned off but I don't remember how.
(3) I suspect that the old score might have come from a different folder than where you are trying to save to.
(4) Are you sure you made no changes? Changing magnification or page view can be seen as a change.

There are a few differences. It works smoothly, just a little different.

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• Jan 8, 2021 - 02:05

(1) I start a score. I click "save as." Thereafter I click "save" until I have finished .
The computer sends a .mscz copy to "scores."
If I want to send a pdf to my flash drive I would click on "export," a box would open,
I would click on "flash" then "save" and a copy would go to my flash drive.
If there is a copy in the flash already, the computer would inform me and ask if I want
to replace the copy that is in the flash. If I click 'yes" the copy is replaced.
That is not happening every time now. It is happening sometimes.

  I open a score and play it. That is all that I do. I make no changes. I do not magnify anything.
  When I try to close it a box opens asking if to save, discard or cancel changes made.
  If I x off the box it does not close. I have to click on "save" or "discard" for it to close.

Reply

• Jan 8, 2021 - 02:41

As you say, if a file is already present of the same name in the same folder, you get the warning. If you don't get the warning, it's because the file doesn't exist. if you think it does, check again to be sure the filename is spelled correct and that you are saving to the correct folder. If you do the warning there is a file by that name in that folder.

As for the warning about closing files, you'll get that depending on the version of MuseScore if the file was imported from another source - including, perhaps, an earlier version of MuseScore.

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• Jan 8, 2021 - 14:14

As per your paragraph two, I installed the current version from a pop up while using the previous version.
That was giving trouble to open so I uninstalled it and reinstalled it from the MuseScore.org site.
Are there other reasons why this closing files warning comes up?

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• Jan 8, 2021 - 17:32

Which part are you unable to do? To find the version number of MuseScore, go to Help / About. To attach a file, simply click the "Choose a file" button right below where you type your comment, then find the file you are attempting to open in MuseScore. Only you know which file that is; I cannot help you identify it.

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• Jan 8, 2021 - 17:50

That is a backup file, not the last version of your score. And it got last saved with 3.4.2, not with 3.5.2
MuseScore won't open that on double-click, you'd need to remove the trailing comma from the filename (and the leading do and the "hidden" attribute too), or just double-click the corresponding "LOVE IS STRANGE.mscz", which is the current version of that backup file

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• Jan 8, 2021 - 18:15

OK, that score did get saved with 3.5.2. What now is your problem with it?
(that Chord symbol "Bdin7" in measure 37 surely should be a "Bdim7" instead?)

Check whether you like my improvements to the format and sound...

Attachment Size
LOVE IS STRANGE_1.mscz 27.37 KB

Reply

• Jan 8, 2021 - 18:34

Each time I try to close files stored with the previous version a box pops up wanting to know whether changes made to the score should be saved, discarded or cancelled. This is happening when I made no changes at all to the score.
Yesterday I added a tag at the end of the score and stored a pdf copy on my flash drive.
Today when I opened the score the tag is not there. It is on my pdf copy.

Reply

• Jan 8, 2021 - 18:38

Then you didn't save it the folder yesterday from where you open it today. Or you didn't save it at all, just exported to PDF.
As the backup score was last saved with 3.4.2 and 3.5.2 is fully compatible, there is nothing that would explain why you're being asked to save if nothing had been changed, that would only happen if you open a score that got last saved with 2.x.

And this will happen again when you're using 3.6 (currently a Release Candidate is available).

Reply

• Jan 8, 2021 - 21:37

As Jojo mentions, the fact that you make a change and still see the old version is proof positive you are &bot in fact opening the same file you are saving. Unfortunately, in order to figure out what you are doing wrong, we'd kind of need to be able to look over your shoulder. Is there anyone local you know and trust who might be able to help? This - figuring out which file you are actually opening, and which you are actually saving - is basic computer stuff, they wouldn't need to know anything about computers. Just basics about how files and folders work.

One thing you can do to save yourself from grief meanwhile, though 0 don't open files from the Start Center or from File / Open Recent. At least, not until you come to a better understanding of what the different copies of your score are, and maybe delete all but the correct one, or at least rename them so you can tell them apart. Instead, only open files using File / Open for now while you try to sort this out.

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• Jan 8, 2021 - 02:43

It's correct that MuseScore now plays chord symbols by default. if for some reason you prefer it not to, see the Handbook under Chord Symbols to learn the various ways of turning this off (different options exist depending on whether you want it turned off only while editing, or also during playback, and whether you want it for all chords, all scores, etc).

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• Jan 12, 2021 - 02:01

The bugs referred to are in MuseScore, not in your computer.

Uninstall and reinstall does almost nothing.

How did you revert to the previous version?

I suspect that if you look in your Documents folder, you will see multiple Scores folders. One for each version of MuseScore you have had. This has probably been the problem. Getting scores from and sending them to the wrong folder. You shouldn't have been able to open a backup copy unless you have special setting marked in folder options.

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• Jan 12, 2021 - 13:16

The experts say that version 3.4.2. had hundreds of bugs which version 3.5.2 fixed.
No doubt it did.
But reality is reality, and I am facing reality.
And reality is that buggy 3.4.2. works for me and 3.5.2 did not.
So I reverted until I can get help to solve the problem.

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• Jan 12, 2021 - 16:54

Indeed, each version fixes hundreds of bugs. So, 3.0 had a certain number of bugs. 3.1 had hundreds less. 3.2 had hundreds less still, 3.3 hundreds less still, 3.4 hundreds less still, 3.5 hundreds less still, and 3.6 will have hundreds less still when it is released. Of course, each release likely adds a very small handful of bugs as well, but they virtually all fix 100x more than they introduce.

Anyhow, you haven't said what bug you believe 3.5.2 to have that didn't exist in 3.4.2. You do seem to have had some difficulty with your installation, and difficulty understanding which copy of a file you are opening, but those aren't bugs in the program, those are simply misunderstandings. I'm not saying 3.5.2 has no bugs, I am saying nothing you have described in this thread is a bug, it's all simply misunderstanding. And we're trying our best to help you.

But if you do find a bug in 3.5.2, do be sure to post here and give us precise steos to reproduce it, so we can fix it too!

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