Musescore repeatedly crashing after 3.6.0 update
Eh... that's pretty much the problem in a nutshell. Musescore opens, very briefly and as soon as I try to open a file it crashes. I thought there was something wrong at first when the 'open recent' window didn't open up straightaway.
Need major help here people please.
Running Windows 10. Never had a problem before.
Comments
See: https://musescore.org/en/faq#faq-312352
I have the same problem, whether I try to open the last session or not. I went to the URL mentioned in reply, and it said to delete the score the program was trying to open.
It tried to open "Untitled," which obviously (?) doesn't appear in my folder.
What now?
In reply to I have the same problem,… by johnrlaplante
Back to the reading. It says much more.
In reply to Back to the reading. It says… by Jojo-Schmitz
So you mean something like this?
"Indeed the workaround is to either use -w, or start MuseScore by double-clicking a score and then in Edit > Preferences > General switch off Startcenter."
The workaround of using -w works for me, but I've found at least one score that crashes now when I try to load. Is there a solution to recover the file?
In reply to The workaround of using -w… by iteachjava
The file that crashes on load probably was saved in continuous view and has a start repeat in it. That's a known bug that should be fixed in 3.6.1. Meanwhile, your file is fine, just hang tight and it will open soon enough.
I can confirm the crashes under Win 7 right after installation... :(
Is anyone able to "speak" with a Musescore tech?? This crashing thing is ridiculous. I've reloaded, wiped it off, reloaded again, repaired.....now what??? Musescore needs to post up something.
In reply to Is anyone able to "speak"… by kwajazz1
Doesn't the workaround work?
https://musescore.org/en/faq#faq-312352
In reply to Is anyone able to "speak"… by kwajazz1
For some user also helped a reinstall.
In reply to For some user also helped a… by kuwitt
Which is one of the numerous workarounds listed in that faq and the issues it links to
In reply to Which is one of the numerous… by Jojo-Schmitz
But not obviously to find in this thread for a new user in my opinion.
In reply to But not obviously to find in… by kuwitt
Yes, I agree. Pointing at something which is then a link to a long thread isn't optimal for a FAQ.
I have the same problem and I agree that directing to that confusing FAQ page is not as helpful. as it could be.
However it does suggest opening MuseScore with the -w flag. Based on that a workaround that's fairly convenient for me is:
1) Right-click on the MuseScore3 shortcut (default installation puts one on the desktop) to get its 'Properties' page.
2) Under the shortcut tab add ' -w' (without quotes) in the 'Target' field to get
"C:\Program Files\MuseScore 3\bin\MuseScore3.exe" -w
3) 'Apply' or 'OK' the change.
Opening MuseScore using the shortcut is now working for me (used five or six times successfully).
In reply to I have the same problem and… by John Porrill
That is one of several workarounds, for one of several crashes that FAQ describes and is for Windows only
In reply to That is one of several… by Jojo-Schmitz
My first ever post and slapped down by JoJo! Like the bad old days on Linux forums - here's a newbie, I smell blood!
I taught psychology students computer modelling for years and I know that if I had told them "try running the program with a -w flag" only 5% of them would have the least idea what I meant, so I tried to give a prescription for editing the shortcut.
Sorry.
And I'm sorry I don't have MuseScore installed on bank of operating systems.
And sorry to have responded to weary thoughtlessness with aggression :)
In reply to My first ever post and… by John Porrill
It wasn't meant to be a slap down, sorry.
But an FAQ that ends up being a fully blown essay to cover all possible cases and options anddescribe the workoarounds in a 100% fool^Hwaterproof way won't help much, as almost any reader would not read it to is't end anyway
In reply to It wasn't meant to be a slap… by Jojo-Schmitz
Thanks for replying. I was already regretting the tone of my post as I wrote it. MuseScore is an amazing resource and I depend on the forum a lot for advice, so thanks to every one who contributes.
In reply to Thanks for replying. I was… by John Porrill
No, you're right, I was using the wrong tone
In reply to I have the same problem and… by John Porrill
If that workaround works for you, then there's a good chance a reinstall (after rebooting the pc and before launching MuseScore) will work as well.
In reply to If that workaround works for… by jeetee
Would be nice to know, if disabling the start center and reinstalling MuseScore would have the same effect for the same user and repair it.
In reply to Would be nice to know, if… by kuwitt
The issue is that one of the supporting files is marked as "in use" by the operating system (which seems to happen at least as a consequence of a previous musescore crash), thus preventing the installer from updating it.
As this is an interaction issue between the installer package and the operating system it's not as straightforward and easy to fix.
Same thing happens to me. When i open up musescore 3.6, i get asked if I wanna restore my progress from my last score. When I hit yes, the whole thing closes immediately. Same thing happens when I hit no.
In reply to Same thing happens to me… by MusicMaker1445
Read that faq and try it's workarounds.
In reply to Read that faq and try it's… by Jojo-Schmitz
I'm on version 3.6.0. do workarounds work for this version?
In reply to I'm on version 3.6.0. do… by MusicMaker1445
The issue and faq linked is specific to version 3.6.0.
But if you crash comes just after updating, then it is because the updater failed to update a file because your OS had it "locked".
Reboot your PC and run the installer again and your crash will be gone.
I had a long discussion a month or so ago about repeated crashes on the previous version of Musescore. I was never able to fix it, neither were the guys at the help centre (no fault of their own, just a pig of a problem). Hearing that 3.6 is also crashing dissuades me from even trying it.
The discussions I had with the help guys was often along the lines of me sending them a score. But inevitably when they opened it their system didn't crash. That result didn't help me or them.
It has recently occurred to me that it might be a good thing if someone could investigate the circumstances under which MS crashes after merely pressing the MS button (with no start centre) and unrelated to any particular score. This does happen with me quite often. It MUST relate surely to the core software, not an Musescore file. Investigating this would be easier than interrogating the properties of a particular score? The WIndows log would surely point to something tangible?
In reply to I had a long discussion a… by Ali Wood
The crash discussed here is completely understood already. It has to do with the installer, not the program itself, and it's the same issue that was discussed with respect to your issue, because it's the same installer. A simple matter of one particular file that could not be updated. You already performed enough tests to determine this is not the problem you are facing, - your problem seems unique and not seen by anyone else, unfortunately. There is always the change updating would happen to fix it though.
In reply to The crash discussed here is… by Marc Sabatella
So what is the remedy? Musescore 3, updated and Windows restart and still it crashes as soon as I touch it. Was fine last night. You can't just say it is a one-off.
I just upgraded to 3.6 and I am having this same problem. I also can't understand all this techo gobblydgoock stuff. All I know is that Musescore no longer opens reliably although sometime it does. (probably about 20% of the time and usually after several tries of messing about with files). The only option I can understand is to reinstall the previous version.
In reply to I just upgraded to 3.6 and I… by mindyourtradi
"I just upgraded to 3.6 "
Be sure to update for 3.6.2 : https://musescore.org/en/download
In reply to Update for 3.6.2 : https:/… by cadiz1
Have upgraded and downloaded. Still crashes as soon as I touch it. Was fine last night. Have restarted Windows in case that was due an update. What's going on? Very irritating.
In reply to Have upgraded and downloaded… by Bigbri5050
So it is a different issue than the one discussed here, else it wouldn't have been fine last night.
Try a factory reset, see https://musescore.org/en/handbook/3/revert-factory-settings#instruction…
In reply to I just upgraded to 3.6 and I… by mindyourtradi
Indeed, download 3.6.2 and install, that should fix it.
If not, uninstall and reinstall - no need to go back to an old version the problem isn't with the version of MsueScore but with the installer itself.
In reply to Indeed, download 3.6.2 and… by Marc Sabatella
No change for me from problems with MS 3.5. Musescore 3.6 installed, crashes approx. every 1 in 3 openings. I'm just putting up with it, it's a nuisance. My previous post sort of explains it all and the tech guys have said ,my problem is unique... Unrelated to any particular score.
In reply to No change for me from… by Ali Wood
If it doesn't crash on every start, and does with 3.6.2, it is not the problem being discussed here.
In reply to If it doesn't crash on every… by Jojo-Schmitz
Why has Musescore suddenly become totally unstable? Every action I carry out lead to crashing.
In reply to If it doesn't crash on every… by Jojo-Schmitz
I wonder if there are any windows log files that I could look at to see what the error is, if it is not a Musescore problem? Story hasn't changed from 3.5 to 3.6 - no worse, no better.
In reply to I wonder if there are any… by Ali Wood
3.6.2? Reinstalled/repaired? Reverted to factory settings?
In reply to 3.6.2? Reinstalled/repaired?… by Jojo-Schmitz
Reverted to factory settings seemed to have cured the problem.
In reply to Reverted to factory settings… by Bigbri5050
For you, wonder whether it helps @Ali Wood too
In reply to For you, wonder whether it… by Jojo-Schmitz
No revert hasn't helped
In reply to Indeed, download 3.6.2 and… by Marc Sabatella
Have tried repairing Musescore 3.6.2. and it has not improved the issue.
Same here. Working fine last night but today it will crash whenever I move a note or even try to play the song. Please sort it out.
In reply to Same here. Working fine… by Bigbri5050
Does MuseScore crash or are you getting a Windows Blue Screen Of Death?
MuseScore certainly hasn't changed since 3.6.2 got released some weeks ago, so it got to be some change on your machine, to your operating system
In reply to Does MuseScore crash or are… by Jojo-Schmitz
If Windows 10 is operating within its declared design parameters perhaps Musescore 3.6.2. has a vulnerability that other software does not have because they designed around it.
In reply to If Windows 10 is operating… by Bigbri5050
If a factory reset fixed it, that is is now Windows to blame, but some internal MuseScore setting that got screwd up.
If not, MuseScore might trigger a bug in Windows
In reply to Same here. Working fine… by Bigbri5050
If you are able tpo open a score at all, it's not at all related to what is being discussed here. In order to assist, we would need you to attach the score that is causing the crash, and give us precise steps to reproduce the problem.
In reply to If you are able tpo open a… by Marc Sabatella
In my case the freeze occured, no matter what score I opened. And to reproduce the problem I only had to do anything to change the score, move a note, try to play or add a note. Does that help you?
In reply to In my case the freeze… by Bigbri5050
No. If it happens with any of the specific scores you tried, simply choose one of them to attach. Unless you are saying it happens even with the default empty score. Even if so, then we'd want to know the exact sequence of steps to reproduce the problem. It might turn out we can't reproduce the issue, that is is actually caused by something else going on unique to your system. But we cannot begin to help without a score and steps to follow.
In reply to In my case the freeze… by Bigbri5050
Hi, the same has been happening to me for the past few months. The only thing that works is installing any pending windows update and restarting. After 2-3 days the issue restarts until I download the next update.