Crashes on opening application on Mac with VPN or proxy with Startcenter
Reported version
3.6
Type
Functional
Frequency
Few
Severity
S2 - Critical
Reproducibility
Always
Status
active
Regression
No
Workaround
Yes
Project
Steps to reproduce:
1) Have Mac with macOS Catalina 10.15.7
2) Connect to VPN via Cisco AnyConnect, using proxy defined on OS level (proxy is gathered by automatic wpad script)
3) Start MuseScore 3.6.2
What happens:
1) splash screen appears
2) application window appears
3) Start Center window pops up
4) Immediately crashes (application shut down)
5) OS offers to report the crash. See content of the report in attachments
Workaround:
- Disconnect from AnyConnect VPN, don't use proxy. It works then.
Assumption:
- Seems it's happening on Start Center window, probably the 'online community' webview ?
Note:
- not sure if VPN or proxy (or both) is causing it
| Attachment | Size |
|---|---|
| musescore-crash.txt | 116.94 KB |
Comments
Disabling webview by using the -w commandline switch or disabling the startcenter entirely in Preferences (after having used the -w commandline switch or having started MuseScore by double-clicking a score file) might be the other workarounds
In reply to Indeed disabling the webview… by Jojo-Schmitz
Confirmed. With -w option it won't crash.
Came up again in #326307: Startcenter crahses constantly
In reply to Came up again in #326307:… by Jojo-Schmitz
Sorry, but I don't know, what it means: "Disabling VPN". Neither how to do it. Also using -w doesn't ring a bell.
It worked all since last week...
Start MuseScore by double-clicking a score file, then in Preferences disable the startcenter (added this further up too)
In reply to Start MuseScore by double… by Jojo-Schmitz
fine, thank you so much!
In reply to Indeed disabling the webview… by Jojo-Schmitz
Thanks for the advice, I'll try to do it.
Regards
In reply to Start MuseScore by double… by Jojo-Schmitz
I'd tried it and it's ok, now I can open the program. But if I would like to use the Starcenter, What Can I do?
thanks
Check your firewall.
Or use the -w commandline option, that would not disable the startcenter complelty, but just the web part of it.
In reply to Check your firewall. Or use… by Jojo-Schmitz
Ok, I'll try it