A real big problem
A couple of nights ago, I was working on a short score of 5 bars, which was giving me problems, suddenly Musescore 4.1 crashed on me and I was unable to open it again.
Musescore shows the splash screen, then the icon appears on my task bar, Hovering over the icon reveals a small blank screen which won't convert to full page.
I have checked to find out if it's still open and running in the background....it's not.
I have deleted and reinstalled several times, with no joy.
Versions 2 & 3 are working, but revert to using these is a backward step, as I have gotten used to the operation of Musescore 4....and it will mean a whole new relearning curve...also the scores created in 4.1 are not backward compatible.
Please.....Please....Please!!! Can anybody help me!?!!
Comments
Re-install almost never works.
Try opening using a mscz file.
Disconnect any external audio device you may be using.
Shut you computer completely off. Then re-boot.
In reply to Re-install almost never… by bobjp
Opening using a mscz file. doesn't work, all mscz files come up as a blank screen.
Tried disconnecting audio device.
Using Windows 10 on laptop...how do you close completely and reboot?
In reply to Opening using a mscz file… by mervromeo08
In reply to Close all running… by DanielR
OK. Tried that and it's still not working.
Have a feeling this problem is out of the ordinary. and specific to me.
Regards.
In reply to OK. Tried that and it's… by mervromeo08
"all mscz files come up as a blank screen." What does this mean? Your computer screen is completely blank? Or the place where a score would be is blank?
What is your external audio device?
With it disconnected, go to control panel>sound and try some of the later suggestions here:https://musescore.org/en/node/339915.
It's just a question of matching your system to MU4.
In reply to "all mscz files come up as a… by bobjp
The place where the score would be is blank.
Earlier veresions of Musescore open Scores created earlier,,,,but Version 4.1 will load nothing,,,,not even empty scores.
Re sound...I am using Windows internal sound....sometimes Bluetooth headphones....but I don't turn them on until after Musescore is up and running.
Thanks for caring,
In reply to The place where the score… by mervromeo08
> but I don't turn them on until after Musescore is up and running.
Exactly the opposite: first connect the Bluetooth device and then start MuseScore.
But this has nothing to do with a blank screen.
Are you confusing something? MuseScore 4 files result in a blank screen when opened with MuseScore 3 and pressing 'Ignore'.
In reply to > but I don't turn them on… by HildeK
I don't have version 3. I deleted it, and any attempt to download it again results in defaulting to version 4.1.
But you are right....version 2.1 does open the score...but all I get is a blank screen where the score should be.
I think somehow, I have corrupted the files or Musescore 4.1 itself, while I was working on them....
Version 4.1 will not open anything.
In reply to I don't have version 3. I… by mervromeo08
Attach one of these files so we can examine it.
A Musescore 3.6.2 version can be downloaded here: https://musescore.org/en/download#older-versions
In reply to Attach one of these files so… by HildeK
The file I was working on when all went haywire
In reply to The file I was working on… by mervromeo08
[Deleted]
It's done ...
In reply to Attach one of these files so… by HildeK
Thanks for your effort and time. Problem is now fixed (I hope}.
In reply to Close all running… by DanielR
Sometimes a complete shutdown is better.
Executed with "Shutdown" while holding down the Shift key. (Win 10)
The next startup then takes a short time longer.
In reply to Sometimes a complete… by HildeK
I'll try that. Thanks
In reply to Sometimes a complete… by HildeK
That worked!....it opened Musescore 4.1.....but playback is now very gltchy.
I'm getting something similar.
MU V4 loads but then nothing - W10 task manager shows it to be loaded fine but not using any resources.
Tried the uninstall/reinstall variations.
Mine hasn't crashed as such and has been fine in almost daily use up until today.
My current workround is to input the PDF files created from V4 into ScanScore and change my notation editor preference from V4 to V3 .... which is a pain..
In reply to I'm getting something… by Barrie27
> My current workround is to input the PDF files created from V4 into ScanScore and change my notation editor preference from V4 to V3 .... which is a pain..
Much easier!
Use a zip tool and open the mscz file from MuS 4, extract the mscx file. In almost all cases it opens without problems in MuS 3 - the main problem I found is the measure repeat characters used in MuS 4.
And you have to reformat the text field for the title.
Alternatively, you can use Jojo-Schmitz' version 3.7, which can open MuS 4 files and does not have the two problems mentioned.
In reply to > My current workround is to… by HildeK
Where can I find the Jojo-Schmitz' version 3.7 ?
In reply to Where can I find the Jojo… by Barrie27
Start at https://github.com/Jojo-Schmitz/MuseScore/actions, select the topmost entry for 3.x and your platform and there download the matching artifact, extract it, navigate to the bin folder, start the MuseScore binary
You need an account on GitHub though. But that is free
In reply to Start at https://github.com… by Jojo-Schmitz
Is this only for V 3,? I don't have that,,,,and V 4 has successfully been restored (I Hope}
It opens now,,,,and files are again accessable.
In reply to > My current workround is to… by HildeK
On to it - jojo-Schmitz has replied to my query.
In reply to I'm getting something… by Barrie27
I have not created any PDFs,and I don;t have ScanScore
but thanks anyway.
In reply to I have not created any PDFs… by mervromeo08
Sometimes a complete shutdown is better.
Executed with "Shutdown" while holding down the Shift key. (Win 10)
The next startup then takes a short time longer.
Reply
mervromeo08 • Oct 23, 2023 - 14:52In reply to Sometimes a complete… by HildeK
I'll try that. Thanks
Reply
mervromeo08 • Oct 23, 2023 - 15:34 new
In reply to Sometimes a complete… by HildeK
That worked!....it opened Musescore 4.1.....but playback is now very gltchy.
In reply to Sometimes a complete… by mervromeo08
For playback problems, see my link above.
In reply to For playback problems, see… by bobjp
Thanks so much all...I will now close this thread
Regards,
Merv Romeo
In reply to For playback problems, see… by bobjp
Tried all things listed....still very stuttery and glitchy.
Looking at other forums, it seems Musescore 4 is well known for this problem.....Also 3 does not open 4, as indicated....
Musescore 4 used to work perfectly on my laptop until I had the initial problem....now it's useless....and I pay for it!!!!
In reply to Tried all things listed… by mervromeo08
MuseScore is free, you can't have paid for it (there is a paid service for saving scores online and reading them on mobile but this is unrelated to the MuseScore program working on your laptop).
In reply to MuseScore is free, you can't… by frfancha
With all due respecr, I need help with my Musescore issue....not an explanation if exactly WHAT I payed for. .I do know I'm paying a fee for something.
I just want Musescore 4 to perform as it used to and still should.
Mp3s created from the score sound jusr fine.
In reply to With all due respecr, I need… by mervromeo08
> and an explanation of WHAT exactly I paid for.
You need to know that!
Certainly not for the software MuseScore 4, because it's free!
Probably for the service on musescore.com; here we are on musescore.org dealing with problems with MuseScore notation software. They are different things!
If your Musescore 4 isn't working correctly, the first thing to check is whether your computer even meets the minimum Musescore 4 requirements mentioned. See here: https://musescore.org/en/download#System-requirements
Maybe post a score here so others with MuS 4 can check it.
In reply to > and an explanation of WHAT… by HildeK
Of course it meets the requirements...it's worked perfectly sinxe I first downloaded it at its initual rwlease
Its only been actung up after a recent issue when U could not open it.
In reply to Of course it meets the… by mervromeo08
Since it used to work perfectly, have you tried reverting to factory settings?
Use menu item: Help→Revert to factory settings.
In reply to Since it used to work… by Jm6stringer
Yes. I have tried reverting to factory settings
In reply to Tried all things listed… by mervromeo08
Generally speaking, stuttering audio is a sign that your operating system and MuseScore disagree about the sample rate for your audio device. Find the settings for it in your OS (or in the software that came with your audio device) and change it from 48 to 44.1 kHz, or vice versa.
In reply to Generally speaking,… by Marc Sabatella
Thank you Mark….Thanks to the forum I have been largely successful in restoring Musescore 4.1 to working condition.
The last problem, stuttering and erratic playback has largely been repaired by removing a swag of files from my desktop.
It’s not playing at 100% but I can work and live with the minor faults aI’m experiencing.
Very tempted to take the course on Mastering Musescore 4.
Thanks to everyone for their help.