My private score missing from My Scores
Hi, a score has gone missing from the "My Scores" section - it has been private without a plan to publicize it. I haven't overwritten it for a while and just one day it has gone missing. I cannot open it through the desktop app and on the online service. The only thing I can see is "Page not found".
I didn't keep a physical copy of this score on my desktop, I just have a printed copy. How do I access it?
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Comments
So it is a problem with musescore.com, not with the MuseScore editor or musescore.org
In reply to So it is a problem with… by Jojo-Schmitz
Dear Jojo-Schmitz,
I trust this message finds you well. I am writing to express my sincere gratitude for your exceptional assistance in resolving a critical issue that arose in my utilization of MuseScore platforms.
Your keen observation and articulate communication regarding the substantial differences between MuseScore.org and MuseScore.com were instrumental in pinpointing the root cause of my problem. Your insights not only facilitated a clear understanding of the distinctions but also paved the way for an effective resolution.
Your commitment to community support and willingness to share your expertise have undoubtedly made a significant impact on my ability to navigate and utilize these platforms more effectively. Your efforts have not only saved me valuable time but have also enhanced my overall experience with MuseScore.
I am truly fortunate to have individuals like you within the MuseScore community who go above and beyond to assist fellow users. Your dedication and generosity in sharing your knowledge have not gone unnoticed, and I am immensely grateful for your contribution.
Once again, thank you for your prompt and comprehensive guidance. I look forward to continued positive engagement within the MuseScore community and appreciate the valuable role you play in making it a supportive and enriching environment for all users.
In reply to Dear Jojo-Schmitz, I trust… by piotrr95pr
Jojo's succinct and precise reply is a signpost to find the help needed to resolve your issue. The volunteer helpers here on .org cannot check anything on your .com account. You forgot to thank him for not being unecessarily verbose.
In reply to Jojo's succinct and precise… by yonah_ag
;-)
In reply to Jojo's succinct and precise… by yonah_ag
Let me know if my post breaks the forum's rules then I change the content to [redacted] so nobody can google it they have the same issue, also I won't inform about the resolution and reasons for the issue if support helps me.
Honestly didn't know I could not post questions about the Cloud part of MuseScore.
In reply to Let me know if my post… by piotrr95pr
No problem, you're not the first to not know and won't be the last ;-)
In reply to No problem, you're not the… by Jojo-Schmitz
Then - can you show me where's that in some kind of guidelines?
In reply to Then - can you show me where… by piotrr95pr
See https://musescore.org/en/faq#faq-20657