I just bought MusesScore PRO+ and I can neither download ANY official scores, nor contact support, cause apparently musescore.com doesn't have support?
What the actual fuck?
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And why then are you contacting musescore.org?
What you bought at musescore.com is completely irelevant here.
I don't think musescore.com claims that Pro+ can download official scores.
There is support@musescore.com.
In reply to And why then are you… by Jojo-Schmitz
PRO+ claims on screenshot
Writing to musescore.org cause there is no support available elsewhere. Where did you find this email btw?
In reply to PRO+ by asanne756
That screen talks about 'view', not 'download'.
Writing to Yamaha motorcycle support to get help with a broken Yamaha guitar is similarly useless...
Which email?
Did you try that Support link at the bottom of musescore.com?
![Screenshot 2024-06-25 092711.png]( "Screenshot 2024-06-25 092711.png")
In reply to That screen talks about … by Jojo-Schmitz
This Pro+ option lets you access its official scores, download them for PRINTING them. Perhaps the misunderstanding is here (I saw it on another forum): perhaps you thought it allowed you to download a file in .mscz format? I agree that it's not expressly spelled out (or spelled in small letters that I may have missed!)
But then again, it's the ability to print it (as if you were buying it in a music store or inline) that includes this Pro+ option. Scores in .mscz format are the work of the Musescore community, some high quality, some not :)
In reply to This Pro+ option lets you… by cadiz1
So one can print an official score being Pro+ subscriber?
In reply to This Pro+ option lets you… by cadiz1
No, it does not. Surprise surprise right? It allows neither printing, nor downloading. It allows only web viewing... Not even playback... which could be easily done in the web... Which means I now have to probably use a sheet music scanner to get any use of it... this is ridiculous...
In reply to No, it does not. Surprise… by asanne756
" nor downloading. It allows only web viewing... Not even playback..."
Sure? Curious.
Not even playback? In my humble opinion, this is probably a problem that has nothing to do with the Pro + option.
Did you look at other official scores and see how they behaved?
In reply to No, it does not. Surprise… by asanne756
No surprise. Nowhere it is announced that you can download or print official scores.
Think about it: printing 750.000 scores from Music Publishers for 40€ a year?
If it sounds to good to be true, it probably isn't.
In reply to No surprise. Nowhere it is… by graffesmusic
Where did you see 750,000 official scores on the Musescore.com website?
In reply to Where did you see 750,000… by cadiz1
In reply to [Inline:750000.png] by graffesmusic
Ok, possibly my bad. I only have a Pro account (not Pro+) and can't check for myself.
There are a lot of offers, you see:
And it's possible that you'll have to buy a credit (even though you've signed up for a Pro+ account?)
In that case, I was mistaken, sorry.
That said, I'm still surprised - to put it mildly - to read that even the official scores are not available for playback.
In reply to Ok, possibly my bad. I only… by cadiz1
Exactly. The only reason I would go to Musescore for scores is due to it's widely known, and associated functionality of playback. I could get actual 'read only' scores in a million other places.
In reply to Exactly. The only reason I… by asanne756
Which score exactly is not available in playback. Can you provide the link please.