MuseScore 3.3.2 is crashing within minutes of use.
I've been working on this version for not too long now. From the latest update to 3.3.2 until now it has been a little over a week. One day I opened MuseScore 3.3.2 to work on an arrangement and within mere minutes of use, it crashes. What happened exactly was as I was using the playback feature and it starts off at a slower-than-marked-tempo and then a measure later gets back into the written one. Then the playback freezes, visuals, and audio. A couple of seconds go by and then the sound restores itself, but the visual is still frozen. Within seconds of that, the program crashes and asks me to send a report detailing my actions before the crash, which by the way also doesn't work because when I try to send the report it gives me an error dialog box without fail. Someone, please help me. I have uninstalled the program and reinstalled it, the exact same thing happens and it's quite frustrating. This has never happened before with ANY version of MuseScore I've ever used.
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Comments
In order to investigate, we would need you to attach the score that is triggering the crash.
In reply to In order to investigate, we… by Marc Sabatella
It's any score I try to open. I've tried multiple scores.
In reply to It's any score I try to open… by Musical__Me16
Then pick any of them to post. Probably all the scores you've tried have something in common..
In reply to Then pick any of them to… by Marc Sabatella
These are the two. The only thing they have in common is that I've used them on 3.3.2.
In reply to These are the two. The only… by Musical__Me16
I can't reproduce any crash with the second score - can you give precise steps reproduce the problem?
The first however crashes on save, including the autosave that kicks in after two minutes. That is because it contains a corrupt part (notice for instance measure 65 in the Alto Sax part is empty already, but also try pressing "M" to turn off multimeasure rests and you'll see other problems. Delete the parts (normally it's best to wait until you're closer to done with a score to generate them anyhow) and no more crash.
In reply to I can't reproduce any crash… by Marc Sabatella
I'm not sure I understand the part about there being a corrupt part (I checked measure 65 and everything seemed... normal...) , however I deleted the parts and now it seems to be ok. So thank you for your help and your quick and speedy response!
In reply to I'm not sure I understand… by Musical__Me16
You're welcome! I meant ms 62, btw - in the Alto Sax part (not on the score), you will see the measure is completely empty, but the crash happens because of measure 2, which is also corrupt as you will see if you turn off multimeasure rests.
In reply to I can't reproduce any crash… by Marc Sabatella
I'm not sure I understand the part about there being a corrupt part (I checked measure 65 and everything seemed... normal...) , however I deleted the parts and now it seems to be ok. So thank you for your help and your quick and speedy response!