Access denied

• Dec 12, 2019 - 16:10
Reported version
3.3
Type
musescore.org
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
closed
Regression
No
Workaround
Yes
Project
MuseScore

Environment:

Windows 10 Professional
Musescore version 3
BitDefender virus scanner

When did problem occur for the first time? 11 Dec 2019
Workaround: using VPN connection (different IP address)

Description problem:
Any endpoint seems to result in a 403 (access denied).

When I use a VPN connection (like I'm doing now), it seems to work fine.

It is very hard to tell you when this issue exactly arose. I can tell you that I had some serious problems uploading a score (Musescore complained that the score was broken. No clue why, since I didn't experience any problems within Musescore itself (Musescore version 3).

I tried to upload a score via the upload option (update) of the website. Since it didn't work with Musescore 2 I thought to be clever and try to use version 2. And guess what: it worked. But now I'm confronted with an access denied. Apparently my IP address is blocked for some reason (is the upload seen as a DoD attack?).

Could someone solve this issue?

Kind regards,
Rudolf de Grijs

Comments

• Dec 12, 2019 - 16:13
Frequency Once ⇒ Many
Status closed ⇒ active

Erratum: I had the upload problem with a score created in version 3. Switching to version 2 solved that problem. But I'm not sure if this problem is related to the described problem.

Reply

• Dec 12, 2019 - 16:26
Frequency Many ⇒ Once
Status active ⇒ closed

Not the first time they get this wrong...
And I'm not too sure whether it is a MuseScore.com problem or one with your Pc, but the MuseScore program should not be the culprit

Reply