Mixer and synthesizer in my View menu is greyed out, and playback wont work on MS3
I use macbook pro (mid 2014), runs on Catalina, I checked that I installed all the SoundFont, tried all of the https://musescore.org/en/node/96811, none of them works: gave my MS3 all the disk permission, reverted to the factory setting, reinstalled MS3 and soundfonts, Restarted the Audio and MIDI Devices, reset the PRAM/NVRAM like the link suggested, my computer does not have touch bar, i really don't know what else i can do here to make it works. So help plz!
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Comments
Re-boot computer?
In reply to Re-boot computer? by Jm6stringer
yep, tried that multiple times, doesn't works
In reply to yep, tried that multiple… by Johnny Gao
https://musescore.org/en/node/298906 ?
Try to take a look. HTH
In reply to https://musescore.org/en… by Shoichi
It shouldn’t be the compatibility issue cuz it works fine days ago and all of sudden it just wouldn’t play anymore.
In reply to It shouldn’t be the… by Johnny Gao
Perhaps check System Preferences/Sound/ input and output?
In reply to Perhaps check System… by bobjp
Tried that. Input and output works fine. I can play other things on my computer, it’s just Musescore is not working
In reply to Tried that. Input and output… by Johnny Gao
Has sound ever worked with this version of MuseScore?
Try Utilities/Firstaid.
Can you export audio?
In reply to Has sound ever worked with… by bobjp
I don’t think so.
I’m sorry where is the firstaid?
I just tried to export the audio, turns out exporting audio works, it has the right sound and everything.
In reply to I don’t think so. I’m sorry… by Johnny Gao
It's also possible that you need to update your Mac audio drivers. The upgrade to Catalina may or may not have done this for your configuration.
Firstaid is a built in utility that helps restore permissions. Hard to say if it will help at all in your case. In Finder, go to Applications. Firstaid should be listed as a utility.
Just like most any OS update, Catalina has posed some problems.
In reply to It's also possible that you… by bobjp
I tried firstaids, did not work.
In reply to It shouldn’t be the… by Johnny Gao
I believe you have the exact same problem as mine. I am now following your node as well. God help us...
So Johnny, Which is it. At one point you say sound worked a few days ago, then you say it never worked, if I'm reading correctly. If it worked a few days ago, then something changed in your computer. This is normally a driver issue. If it never worked, that's some kind of compatibility issue. Catalina. Since export works, this makes me lean towards a driver issue. You could delete MuseScore. but if you do, don't just run an uninstall. That just deletes the User Interface. You have to search your computer for everything with musescore in the title and delete all those things.
In reply to So Johnny, Which is it. At… by bobjp
I'm very sorry if i wasn't made myself clear. I clearly remember it was working fine about two weeks ago since I had a piece to finish that time, and I finished it with MS3. and then this christmas I opened musescore to check some scores and it was not working, and it hasn't been working since then. One detail is that I updated to Catalina during that period from Mojave, but I couldn't remember the Macos version when it was working so maybe my update to Catalina screwed something up. But again, all of my DAWs and players are working fine just except MuseScore (both 2.3.2 and 3.3.4). And it was quite frustrating since this is the only notation software I use now, and a lot of things I wrote cannot be reviewed anymore. I will try to delete everything that related to musescore and redownload and see what happened. Thanks for the replies!
In reply to So Johnny, Which is it. At… by bobjp
I just tried that, it doesn't work :( I deleted everything that I have access to on this computer that relate to musescore, I searched all of my hard drive on this laptop and made sure that there is not a single file that at least has the name "musescore" on it, and then I shut down my laptop, then reboot, then downloaded MS3.3.4, and all the issues are still there.
I suspect that the issue is on portaudio is having issue with Catalina, since I also can't use Audacity too, the error Audacity throw is "Error opening sound device", even though portaudio at Audacity can find CoreAudio API.
In reply to I suspect that the issue is… by Johnny Gao
Perhaps have a look here :
Note: In case of interference with other programs, esp. on Windows, go into your soundcard configuration from Control Panel and ensure that the "Allow applications to take exclusive control of this device" in the Advanced tab of both Playback and Recording is unticked.?
https://musescore.org/en/node/96811
In reply to Perhaps have a look here :… by Papibois
Sorry but my machine runs on MacOS
In reply to Sorry but my machine runs on… by Johnny Gao
Yes, I see, but in the link I've given you, they also talk a lot about Macs...
In reply to Yes, I see, but in the link… by Papibois
Oh sorry I missed the link. But, like my previous post mentioned, I have tried all of that and none of them works for me :/ I think this issue is something beyond a general user can fix.
In reply to Oh sorry I missed the link… by Johnny Gao
See:
#299221: Mixer and synthesizer in my View menu is greyed out, and playback wont work on MS3
#299281: No Sound from Musescore on iMac running Catalina