30 days trail problem
I want 30 days trial (FREE) but I get the message: there was a problem processing your payment
When I want 1 year membership I get the same message?
Is this error temporary?
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Comments
Assuming that your CC balance isn't over your credit limit, and that the card has not been suspended for some reason, the most likely cause of this sort of problem is an error in entering the CC# or expiration date. Also ensure that the name and address you provided matches the one on file at your credit card company. If it doesn't match exactly, some CC companies reject the payment request.
In reply to Assuming that your CC balance by Recorder485
I just enter the button free trial and get no screen only the message appear at the top.
When I click on the year membership I got the same message, and I do not get a screen were to answer questions or type CC numbers or a screen how I want to pay ?
Hi Han, could you reach out to us via support@musescore.com? This way we can help you out more in private with this payment matter. Thanks.