Sample::decompressOggVorbis error

• Jun 16, 2016 - 02:58

I can't open any .mscz file. I've tried the demos as well.
OS: Kubuntu 16.04
Version: MuseScore2 2.0.2

~$ musescore -R
initScoreFonts 0x28aaa30
init Help from: 
cannot setup data for help engine: Cannot open collection file: /usr/share/mscore-2.0/manual/doc_zh_TW.qhc
Creating interface for ScoreView object
Sample::decompressOggVorbis: open failed: File contains data in an unimplemented format.
Segmentation fault (core dumped)

musescore -s worked but I really need the audio playback function so I'm asking for help.

Comments

limelatt

• Jun 16, 2016 - 03:15

Backtrace:

(gdb) bt
#0  0x0000000000b78aff in ?? ()
#1  0x0000000000b7c602 in ?? ()
#2  0x0000000002987940 in ?? ()
#3  0x0000000000000268 in ?? ()
#4  0x00007f77cd847bd8 in ?? ()
#5  0x00007f77940013c0 in ?? ()
#6  0x0000000000000001 in ?? ()
#7  0xeff4af6cae854500 in ?? ()
#8  0x00007f77a270a840 in ?? ()
#9  0x00007f77a270a820 in ?? ()
#10 0x000000000296ae50 in ?? ()
#11 0x00000000026c12c0 in ?? ()
#12 0x00000000026c1720 in ?? ()
#13 0x0000000000b7c7e8 in ?? ()
#14 0x0000000002968360 in ?? ()
#15 0x0000000002968398 in ?? ()
#16 0x00000000029683e0 in ?? ()
#17 0x0000007c00000001 in ?? ()
#18 0x000000000296ae70 in ?? ()
#19 0x000000000296aed0 in ?? ()
#20 0x000000000296af70 in ?? ()
#21 0x0000000000000001 in ?? ()
#22 0x0000000000000000 in ?? ()
(gdb) thread apply all bt full

Thread 4 (LWP 9636):
#0  0x00007f77ccb13e8d in ?? ()
No symbol table info available.
#1  0x0000000000000000 in ?? ()
No symbol table info available.

Thread 3 (LWP 9634):
#0  0x00007f77ccb13e8d in ?? ()
No symbol table info available.
#1  0x0000000000000000 in ?? ()
No symbol table info available.

Thread 2 (LWP 9633):
#0  0x00007f77cd6003e7 in ?? ()
No symbol table info available.
#1  0x0000000000000000 in ?? ()
No symbol table info available.

Thread 1 (LWP 9637):
#0  0x0000000000b78aff in ?? ()
No symbol table info available.
#1  0x0000000000b7c602 in ?? ()
No symbol table info available.
#2  0x0000000002987940 in ?? ()
No symbol table info available.
#3  0x0000000000000268 in ?? ()
No symbol table info available.
#4  0x00007f77cd847bd8 in ?? ()
No symbol table info available.
#5  0x00007f77940013c0 in ?? ()
No symbol table info available.
#6  0x0000000000000001 in ?? ()
No symbol table info available.
#7  0xeff4af6cae854500 in ?? ()
No symbol table info available.
#8  0x00007f77a270a840 in ?? ()
No symbol table info available.
#9  0x00007f77a270a820 in ?? ()
No symbol table info available.
#10 0x000000000296ae50 in ?? ()
No symbol table info available.
#11 0x00000000026c12c0 in ?? ()
No symbol table info available.
#12 0x00000000026c1720 in ?? ()
No symbol table info available.
#13 0x0000000000b7c7e8 in ?? ()
No symbol table info available.
#14 0x0000000002968360 in ?? ()
No symbol table info available.
#15 0x0000000002968398 in ?? ()
No symbol table info available.
#16 0x00000000029683e0 in ?? ()
No symbol table info available.
#17 0x0000007c00000001 in ?? ()
No symbol table info available.
#18 0x000000000296ae70 in ?? ()
No symbol table info available.
#19 0x000000000296aed0 in ?? ()
No symbol table info available.
#20 0x000000000296af70 in ?? ()
No symbol table info available.
#21 0x0000000000000001 in ?? ()
No symbol table info available.
#22 0x0000000000000000 in ?? ()
No symbol table info available.

ABL

• Jun 16, 2016 - 10:28

From the error message, there is probably a problem with the SF3 soundfont, maybe the file got corrupted.
You can try to re-install MuseScore or change the soundfont, see here:
https://musescore.org/en/handbook/soundfont
Ciao,
ABL

EDIT: Before checking the soundfont, you could also try with "mscore -F" which also resets the preferences.

limelatt

• Jun 16, 2016 - 12:14

Both doesn't work. I've tried to :
-purge and install and purge and install musescore
-reinstall soundfonts, including the ms-soundfont and the fluid one
-reset all settings

but the same error still occurs.
Opening the synthesizer toggles the error as well.

ABL

• Jun 16, 2016 - 13:30

You can try to change the server audio in Preferences->I/O and then restart MuseScore, or equivalently use the "-a XXX" command line options (with XXX the audio driver, see https://musescore.org/en/handbook/command-line-options-0 ).

kuwitt

• Jun 16, 2016 - 20:19

Some suggestions:

- like ABLs advice choose in preferences-> I/O another sound system (alsa, pulseaudio...)
- does the error message occur with booth: ubuntu package and api image?
- some entries with google search suggest that the error could be related to "libsndfile". Which version do you use, maybe you should try to install another version (in opensuse leap it's libsndfile1 version 1.0.25-24.1)
- do you have similar error messages, when you're using other sound applications (like audacity, xmms...)?