MuseScore closes unexpectedly
I open the application and I begin to create or edit an then I get a window stating:
mscore.exe has stopped working
A problem has caused the program to stop working. Windows will close the program and notify you if a solution if available.
I get this every time I open it. I have restarted my computer as well as uninstalled the program and reinstalled it. I really have to get this project done. Please Help!
Comments
Hi Kristy -
What version of MuseScore are you using and what OS?
Is this just one particular MuseScore file, or any of them? If it's just one, can you please post it here?
If MuseScore comes up at all, can you try Revert to factory settings? (It should be described in the handbook. I'm not at my home pc right now to try it.)
Have you recently installed any new hardware or software?
Thanks,
Fifist
In reply to Is it just one score? by Fifist
I am on a windows vista OS. I just realized that there was a misplaced character that had been accidentally inserted somehow (it was an odd looking symbol). When I deleted it everything started operating fine. Hope this helps someone else though! Thanks for the help though!
In reply to Fixed It! by kristyncarter
A misplaced character where? Any idea what symbol?
It was a small slanted line leading away from an eighth note. I've never seen it used before.
In reply to It was a small slanted line by kristyncarter
maybe a detached 8th flag?
I just had a similar thing happen. I added a bunch of measures (control>B). After adding a few measures of notes I noticed some phantom rests. While trying to delete the rests Musescore crashed, losing me a half hour's work. There's clearly something amiss but saving more often is a good idea.
In reply to similar thing happened by ngarber
You are aware MuseScore saves a backup? The frequency of that action set in Preferences.
Mine is set to every 2 minutes.
Relaunching Musescore after a crash should result in a window popping up asking if you want to restore the last session.
The backup is stored in the same directory as the file you are working on, and has a comma added to the file suffix.
HTH
Michael
In reply to You are aware MuseScore saves by ChurchOrganist
Thanks, I didn't know what that comma-added file was.
Neil
In reply to You are aware MuseScore saves by ChurchOrganist
To put it right, the backup is not the file with a dot and a comma. This file is created when you save a MuseScore file yourself and so it's a copy of the score as you opened it. The backup created by MuseScore every X minutes is in the session folder. The path is OS dependent. You can find the path for your OS in Revert to factory settings