Musescore crashes when trying to open the Master Palette

• Oct 22, 2018 - 22:18

This is strange, and it only started happening to me a few days ago. MuseScore is crashing every time I try to open the Master Palette (via any means - through the menu, or through any of the hot key combinations that open any portion of the Master Palette). When trying to open the Master Palette, MuseScore simply shuts down. It happens in any score, old or new. Obviously, without access to the Master Palette, I am severely limited to what I can do. I tried restarting my system, and even uninstalled MuseScore, and reinstalled it, and the problem persists. Is anyone else have similar problems, or can anyone suggest possible solutions?

If it helps, I am using Version 2.3.2, Revision 4592407
I am running Windows 10 Home 64-bit.

Thank you.


Comments

Uninstall and reinstall is seldom the right answer because you normally reinstall with the same settings as before. It is better to try Revert to facory settings which can be found under the help menu. Please let us know how it works.

FWIW, there probably would have been other ways to resolve the issue without a full revert to factory, but it might have taken about as long to get to the bottom of what was going on as it will now take you to redo your customizations.

Curious though, what you were using the master palette for that caused you to find it so severely limiting. I'e been a pretty heavy MuseScore user for many years (understatement!) and I almost need use it except to bring up the symbols or to create a non-standard time signature that I haven't already added to my main palette.

In reply to by Marc Sabatella

Creating new time signatures is really the thing. Pretty limiting if you need one and can't create it. Also, while I'm aware the functionality exists, I have never taken the time to learn how to add the new time signatures to the main palette. I've always just grabbed them from the master palette whenever I've needed anything other than the defaults.

In reply to by ge97aa

Right. My sense is that while using custom time signatures might be common for someone people, actually creating new ones probably is not - most of us probably keep re-using the handful we have already created. So having them on your main palette, as I do, would mean opening the master palette only rarely. Not that this excuses the crash of course, just trying to help you streamline your workflow!

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