why can't I update this file?

• Apr 9, 2022 - 04:55

Every time I try to update this piece I get "Oops! Score download has stopped due to an unexpected error." or "Sorry, page not found." So far as I can tell, the upload interface has a problem with this file in particular, because every other file has uploaded without this problem. The file opens normally in the app. I have submitted a support request but have gotten no answer.

Attachment Size
Partita_II.mscz 193.46 KB

Comments

That score stems from a MusicXML import and from a pre 3.6 MuseScore.
It indeed can't get uploaded, neither via via File > Save online nor directly on musescore.com

The problem seems to be that MuseScore (locally and most probably the backend on the server too) crashes on exporting it to MP3

In reply to by Jojo-Schmitz

Maybe not that difficult to spot: MuseScore crashes on that score already when starting playback!

Looking at the score and the list of fixes of that PR I think https://musescore.org/en/node/325825 and https://github.com/musescore/MuseScore/pull/9574 is the most likely hit.

Which also makes the workaround quite easy: change that open 2nd volta in measure 117 into a closed 2nd volta. This indeed fixes the crash and the upload issue!
Or even easier: add a section break to the last measure before that frame (and possible delete that on the frame)

As the code change is an IMHO low-risk 1-liner, maybe we can get the developers to include it in the backend on musescore.com, see https://github.com/musescore/MuseScore/pull/11125

Won't help for MuseScore 3.x, as no further release is planned, but as the same fix is in the master branch already, it'll be fixed in MuseScore 4

Attachment Size
Partita_II.mscz 193.63 KB

In reply to by Jojo-Schmitz

I am very grateful to JoJo for his expertise in troubleshooting this issue! Something must have changed about the uploading algorithm since the file was first uploaded in 2020 with the same "open" 2nd ending. Whether files play back well through the soundfont, or even at the right tempo, was never my concern. Isn't it enough to have the score be playable on the actual instrument? Guess I'm old-school.

In reply to by jeffry

Neither playback not MP3 export works on that score even in 3.5.2 and 3.5.1. It does work with 3.5.0 though, so clearly is a regression, since 3.5.1, released October 9, 2020.
As the MP3 export os an integral part of publishing scores on musescore.com, this why this fails there, and with uploads since then

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