Shortcut "A" to insert an A doesn't work after customizing other shortcuts (MacOS)
Reported version
4.0
Type
Functional
Frequency
Few
Severity
S3 - Major
Reproducibility
Always
Status
active
Regression
Yes
Workaround
Yes
Project
- Open MuseScore 4
- Open a score (new or recent doesn't matter)
- Open preferences (with shortcut command+, [⌘,])
- Go to shortcuts
- Search for "Enter note A" and confirm the Shortcut is set to "A"
- Search for "Toggle accidental: flat"
- Double click it
- Set the Shortcut to command+alt+_ (⌘⌥_)
- Save the new Shortcut
- Restart MuseScore 4
- Open a score (new or recent doesn't matter)
- Write some music by typing the notes (e.g. C, B, A)
Expected results:
The notes C, B and A are entered into the score
Actual results:
The notes C and B are entered into the score, but when you type the A, the cursor jumps back to the beginning of the bar.
Notes:
- Sometimes a need to restart a few times before this issue happens, but after it happens for the first time, the only way to solve it is to use "Help > Revert to factory settings".
- My System language is Dutch. After multiple tests I'm still not sure if this language is involved, but I seem to reproduce this issue easier when the language of MuseScore 4 is set to the System default (so Dutch).
Comments
For some users Help > Reverting to Factory settings helped
YES - It worked 💪🏻 Thank you 🙏🏻
@Jojo-Schmitz Reverting to Factory settings indeeds helps solving the issue, but that means you cannot set custom shortcuts. Those are (of course) reset by this option, and setting them again will also introduce the issue again.
That's why it is just a workaround
I have the same problem but i haven't been changing any shortcuts. Just the "A" shortcut stopped working, it just moves the playhead to the begining of a bar.
Then try Reverting to Factory settings
If that doesn't help your problem most probably is a different one
The original macOS settings of "Language and Region" on my MacBook was:
Region: Taiwan
Language: Chinese Traditional-Primary, English (US) , Japanese
When I change Region to "US" and Language to "English (US)-Primary" and try Help > Reverting to Factory. The issue disappears. Language setting in Musescore 4 becomes "system default".
Then I change back my macOS setting to Taiwan and Chinese Traditional-Primary. Somehow Musescore 4 shows everything in "Simplified Chinese (China)" instead of "Traditional Chinese (Taiwan)". Since Simplified Chinese is very different from Traditional Chinese (and Taiwan is totally different from China), I have to switch the language setting in Musescore 4 from "system default" to "Traditional Chinese (Taiwan)", which is the last item in the language list. Then the same issue appears again. The cursor jumps back to the beginning of the bar whenever I press A.
I saw a Dutch user also report this issue previously. Thus I feel that the issue is highly related to the language setting in Musescore 4.
A friend of mine also had this problem, but after some investigation I found that assigning some key to the "Go to Top Staff" shortcut was a workaround.
In reply to A friend of mine also had… by nmu_nyasan
It works. Great👍🏻
ありがとうございます💕
In reply to A friend of mine also had… by nmu_nyasan
It works. Great👍🏻
ありがとうございます💕
still the same problem came back, none of the previous methods work
In reply to still the same problem came… by Jan Koźliński
I have the same problem. All suggestions don't work. Reset to factory settings works. But I have toe do it every time. I found out that +A works in a empty measure.
Still not really a solution.
This problem did not appear in Musescore 3
As this issue tracker has been discontinued, better report it on GitHub
In reply to A friend of mine also had… by nmu_nyasan
It's work on me after adding a shortcut for the "Go to Top Staff", I can input "A" note by my macbook keyboard now.