For some reason I can't upload my music?

• May 14, 2024 - 02:56

Any ideas? I have the latest version but I'm new to Musescore so there might be something I'm doing wrong.

Comments

• May 14, 2024 - 03:25

A) You are on musescore.org. You need to go to musescore.com for issues with "uploading your music". See the following information:

https://musescore.org/en/faq#faq-314712
https://musescore.org/en/faq#faq-20657
https://musescore.org/en/faq#faq-359393
https://musescore.org/en/node/277874
https://musescore.org/en/node/314712
https://musescore.com/user/32018844/subscription

B) In fact, there are some issues that we can help with here at musescore.org. Many we cannot, but some we can. But no one--here or there--can even begin to help until we know more. Exactly what are you doing to try to upload your music. To where. What response do you get? Details, details, details.

kumarjitdey94

• May 14, 2024 - 07:57

here comes the unhelpful commentor again.

The software itself is directing us to come to musescore.org and report our complaint.

Now before you argue, see the attached file for yourself.

Attachment	Size
1.png	100.97 KB

HildeK

• May 14, 2024 - 08:35

I assume that any issues reported by the Musescore app will take you to musescore.org - default implementation.

However, if you try to upload a score to musescore.com, both parties are affected. First of all, save your score locally. Some have reported that you have to log out and log in again in this case, perhaps a restart of Musescore is also necessary in between.

Error 401 is a clear message that musescore.com did not receive valid credentials, either they were not sent in the Musescore app or they were incorrect.

TheHutch

• May 15, 2024 - 00:12

A recent thread (https://musescore.org/en/node/363635) suggested that when the user first logs into musescore.com they receive a security token (similar to "domain authentication" in Windows). This token is valid for a particular time and, if the token has expired, the user will get this 401 error message and have to log back into musescore.com. I don't know if this is accurate, but it seems reasonable.

kumarjitdey94: this is an example of what I told OP in my first note, that you sneered at as being "unhelpful". No matter what the error message says, no one at musescore.org can do anything to help. We may have some information about the error, but there's nothing anyone can DO about it. If logging off and back on does not help, then only someone at musescore.com can do anything about it. (So please stop sneering at users--like you--who are trying to help--unlike you--other users.)