Musescore Crashing in Catalina (Mac)
I downloaded MuseScore onto a Mac computer running Catalina, an every time it opens it shows the sample score, then immediately crashes. When I reopen it, it asks if I want to restore session. I have tried clicking yes and no, and it then pops up the sample score page, then crashes. Is there a special setting to change to keep it up to work on a project?
Comments
Which MuseScore version (latest version is 3.6.2)? Check, if it works by starting MuseScore from command line with options like "-F" and/or "-w", see: https://musescore.org/en/handbook/3/command-line-options.
In reply to Which MuseScore version … by kuwitt
I have the same problem. I can't open any of my MS files. It's been working perfectly until now. Ive just renewed my subscription so I'm doubly disappointed. I have the latest version of MS and Catalina.
This is what I get on the screen and no matter what I do it then disappears completely.
In reply to I have the same problem. I… by griffot39
Sorry I have the latest update of Big Sur not Catalina.
In reply to I have the same problem. I… by griffot39
Your subscription surely hasn't got anything to do with this. There is in Pro version of the MuseScore program, nor a pro membership here on musescore.org
Check the command line options mentioned above
In reply to Your subscription surely… by Jojo-Schmitz
I wasn’t suggesting my new subscription had anything to do with it crashing. Sorry my membership terminology was incorrect as well. I have paid for the Pro version which so far has failed to open. I find that mildly irritating and was looking for some help. Maybe I’m stupid but I haven’t the faintest idea what command lines are or how to use them. Up until now I have either clicked on a file or clicked on the app and the programme opened.
I love MuseScore. I’d just want to be able to open it.
In reply to I wasn’t suggesting my new… by Griffot
You don't have a pro version (of the MuseScore notation software), as no such thing exists.
Try those options above, esp. -F
In reply to You don't have a pro version… by Jojo-Schmitz
Please how do I use -F? Do I have to put at the front of the file I want to open? Or point me to where I can find more information.
In reply to Please how do I use -F? Do I… by Griffot
See: https://musescore.org/en/handbook/3/revert-factory-settings#Via_command…. If "-F" doesn't help, check also, if it works with other command line options (see the link of the first reply).
In reply to See: https://musescore.org… by kuwitt
Thanks kuwitt. I’ll give it a go in the morning.
In reply to Please how do I use -F? Do I… by Griffot
OK I don’t understand but I’ll try do what the book says but if I have to type that every time I open a file ……..
In reply to OK I don’t understand but I… by Griffot
Not at all, that's is how to do a factory reset. If it fixes the problem, you don't have to do it again.
In reply to OK I don’t understand but I… by Griffot
Not by opening a score, better by starting MuseScore ;-). If you're running MuseScore with the "-F" option, the same steps shouldn't be necessary the next time of starting the application after it.
Another case, if it works for example with the command line option "-w", disable it after success in the menu edit->preferences... "show startcenter".
In reply to Not by opening a score,… by kuwitt
Thanks. Sorry to be such a dummy but I have I sed complex graphic programs for a lot of my working life but I’ve never come across anything like this before so I’m way out of my depth.
In reply to Thanks. Sorry to be such a… by Griffot
I myself experience similar situations in my real life every day, so there is no need to apologize for it ;-).
In reply to Not by opening a score,… by kuwitt
This is what the book says I should do: mscore [options] [filename …] (Mac and Linux/BSD/Unix)
I really don't get this. Do I literally type:
mscore [-F] [Dophin_Dance.mscz] (Mac and Linux/BSD/Unix)
Not suprisingly that doesn't work. So what do I leave out?
In reply to This is what the book says I… by griffot39
Type only
mscore -FIf that works, then close MuseScore normally and try to run it normally as well. If it didn't work out, then try
mscore -wIf that one works, go into Edit > Preferences and disable "show start center" then close MuseScore normally and try to run it normally as well.
In reply to Type only mscore -F If that… by jeetee
Thanks Jeetee. I unfortunately have to wait until morning to try that out. I really appreciate the help.
In reply to You don't have a pro version… by Jojo-Schmitz
If there is no such thing as MuseScore Pro what have I bought here? Is this a scam?
In reply to If there is no such thing as… by griffot39
You subsribed to a Pro account on musescore.com, the score sharing website.
The MuseScore notation program (the one you're talking about here) and the support site musescore.org (this website here) is completly free!
There is no pro version of that notation software nor this website here.
See https://musescore.org/en/faq#faq-20657
In reply to You subsribed to a Pro… by Jojo-Schmitz
Thank you. I must be the only one who finds it confusing. Thanks for clarifying it.
In reply to Thank you. I must be the… by Griffot
No, your are certainly not alone with this, else it won't be an FAQ ;-)
In reply to I wasn’t suggesting my new… by Griffot
To be clear: there is no Pro version of the MuseScore notation software. Pro is a subscription to a service provided by a website, not a program that runs on your computer. Paying for a Pro membership to that particular website doesn't involve running a program on your computer at all, MuseScore or Word or Minecraft or anything else. Whether or not the MuseScore notation software opens or not has no bearing whatsoever on your Pro membership to that specific website. All the benefits of your Pro membership to that site apply whether or not you even have the MuseScore notation software installed on your system.
In reply to To be clear: there is no Pro… by Marc Sabatella
Thank you. It’s far more complicated than I imagined. All I know is that when it works it’s marvellous. Most of my friends use Sibelius and maybe I should have paid the big bucks for that - but it’s overkill for what I need.
I am having the same issue running Musescore 3.6.2 which I downloaded today on Aug. 16, 2021 on MacOS Catalina 11.3.1. When opening the application the first time, I was taken through the wizard for editing the settings and then the application crashed. All subsequent attempts at opening the application also crashed as soon as the sample file appeared on the screen. I also tried using the following command
/Applications/MuseScore\ 3.app/Contents/MacOS/mscore -F
in the terminal. This did reset the settings as I was taken to the setup wizard again. Once the wizard was closed, the app would crash as soon as the sample file was opened.
If I open a .mscz file directly from the drive, then the application will open properly. If I try to open the application by clicking on the application icon only, then the application crashes as soon as the sample file appears.
I hope this helps to figure out this bug!
In reply to I am having the same issue… by aedsb
Does entering the following command in the terminal:
/Applications/MuseScore\ 3.app/Contents/MacOS/mscore -w
work without crashing?
In reply to I am having the same issue… by aedsb
> "If I open a .mscz file directly from the drive, then the application will open properly"
Do that, then go to Edit > Preferences and disable "show start center".
Close MuseScore and reopen it normally.
In reply to > "If I open a .mscz file… by jeetee
My options were to go to Musescore -> Preferences and then unticked/unchecked the Show Splash Screen. I also changed the startup to start with previous session. This worked only if I kept a session active when I quit Musescore. If I do not have a session active, quit the application, and then restart the application, the application crashes when the splash screen appears.
In reply to My options were to go to… by aedsb
How can the splash screen show when you have it disabled?
Have you tried to disable the Start center?
In reply to My options were to go to… by aedsb
Read the instructions again, they don't say disable the splash screen; they say disable the start center
In reply to Read the instructions again,… by jeetee
Sorry for the confusion. I have tested trying to open the application when the splash screen is turned off and when the start center is turned off. The application will crash when the start center is turned on and the application is being opened without the use of a file (ie double clicking on the application icon). The application does not crash when the start center is turned off. Again, this is for MacOS 11.3.1 (Big Sur)
In reply to Sorry for the confusion. I… by aedsb
So your issue is currently resolved then, yes?
Don't open the start center and don't use "File > Save Online" and you can use everything else.
In reply to So your issue is currently… by jeetee
The start center does seem to be the culprit. With it turned off in the preferences, the application opens correctly. I do not save files online so I am not sure if that is an issue.
In reply to The start center does seem… by aedsb
This does point at a firewall issue, something in your OS prevents MuseScore from accessing musescore.com (and MuseScore then crashes on that)
In reply to I am having the same issue… by aedsb
It doesn’t matter if I try to open it from a file or an app it crashes. I’m sick of putting in various cures into terminal. Nothing works. Fed up. Very very disappointed.
In reply to It doesn’t matter if I try… by griffot39
The most common options, if I remember correct, with similar issues in past were: "mscore -F", "mscore -w" and "mscore -s". Nothing of it works for you?
Not sure, but here it sounds, that it doesn't seems to occur anymore after an OS upgrade?: https://musescore.org/en/node/313427
In reply to It doesn’t matter if I try… by griffot39
Also it came just in my mind, without owning a Mac myself, what I also would check, if you're using the sleep or hibernate mode, to shut down and restart the MAC instead. .
In reply to Also it came just in my mind… by kuwitt
I have the latest Mac update. As far as my technical limitations will allow me, I have done everything that has been suggested, both here and in the manual. Nothing has changed, it starts to load then the warning comes on about restoring or removing the last open file and then it crashes.
I have about 40 or 50 Musescore downloads that have worked perfectly for past 6 months and now none of them will open.
I guess I’m just unlucky. Of course I can find them on the site and play them that way but it’s not the same.
After a lifetime using the most famous and complex graphics programs, many of which had significant teething problems, I have never encountered anything like this.
When I first discovered MuseScore I thought it was too good to be true. For me it is.
In reply to I have the latest Mac update… by griffot39
When exactly did the mess start? What had been changed just before that?
In reply to When exactly did the mess… by Jojo-Schmitz
No changes that I can put my finger on. All my other music programs like Audacity are working just fine. However your Firewall thought is interesting.
As an aside I assume that other Mac users here are not having any problems with Musescore? If I’m a one-off maybe I’ve got a problem with the Mac itself?
In reply to I have the latest Mac update… by griffot39
But the way you describe it, it still sounds to me like the conflict with the start center (= the "-w" option from command line).
See also: https://musescore.org/en/faq#faq-312352 and mentioned workarounds: https://musescore.org/en/node/275837#comment-1034393 (check also the advice to reboot and killing the process in the task manager).
In reply to But the way you describe it,… by kuwitt
(That task manager stuff is pretty Windows specific)
In reply to (That task manager stuff is… by Jojo-Schmitz
Jojo I can’t find your post on here where you mentioned the word ‘firewall’ but you did. Eventually I investigated that, changed the setting and almost instantly the room lit up with my downloaded mscore files. Why this all happened to the iMac in first place remains a mystery. Frankly I don’t care. All I can do is thank you. No one else got even close. THANK YOU.
In reply to Jojo I can’t find your post… by Griffot
It was above
Glad it helped
In reply to It was above Glad it helped by Jojo-Schmitz
Sorry about that. On my iPhone it disappeared.