Problems with the Refund
Hi,
I accidentally did not cancel my subscription last week and immediately sent the MuseScore Support a Refund Request and attached my receipt. Now it has been 5 days since my request and they even mention "Your request (383530) has been received and is being reviewed by our support staff.".
But I did not receive any other email or something, which indicates that my request apparently has not been reviewed.
What is going wrong here, how long am I supposed to wait?
Best regards
Chris
Comments
See https://musescore.org/en/faq#faq-314712
In reply to See https://musescore.org/en… by Jojo-Schmitz
Well yes I am using this forum, as I didnt see any other forum. I have contacted the support via the .com website. I also requested a refund via the "Request Refund" button.
In reply to Well yes I am using this… by Chris Barbu
This forum is just the wrong place. Noboday here can halp you with this