Need MuseScore to complete and send a HECVAT Lite so we can install MuseScore in our college's computers
We are trying to teach MuseScore at Cabrillo College in Aptos, CA for our Music Notation Software course.
Our IT department will not install any software until the vendor completes a HECVAT (Higher Ed Community Vendor Assessment Toolkit). MuseScore support, can you please complete this and send to us asap, so we can include MuseScore in our curriculum. More info and a download link for the HECVAT Lite can be found here:
https://library.educause.edu/resources/2020/4/higher-education-communit…
I have tried emailing MuseScore and they told me to post here for help with this.
Thank you!
Comments
"I have tried emailing MuseScore and they told me to post here for help with this."
Was it an auto-generated message? What did it actually say?
In reply to "I have tried emailing… by underquark
Tamara from MuseScore via rp.musescore.intercom-mail.com
Tue, May 21, 7:29 PM (17 hours ago)
to me
admin
Hello,
Thank you for reaching out to us. We apologize for the delay in responding to your inquiry. We are currently experiencing a high volume of requests, which has extended our response times.
We provide support for the free notation software via the Musescore forums.
You might also find some useful info in our Handbook, How-to articles, or YouTube channel.
You can report an issue or ask questions on forums, Discord, or GitHub (the best option).
Feature requests can be posted in this thread.
You can find the full list of the forum threads here.
So please repost your message in the forums, and members of our community or our developers will help you.
Looking forward to seeing you in our forums!
Best regards,
MuseScore Support team
We're here to help
Reply directly to this email or through our Messenger
In reply to Tamara from MuseScore via rp… by mabloste
So they told you to post in THEIR forum (musescore.com), not here at musescore.org
In reply to So they told you to post in… by Pentatonus
I doubt it, as there are no forums on musescore.com, just groups
But also the vast majority of developers/staff are not reading either
I think the best way to get developers' attention is to create an issue on github
https://github.com/musescore/MuseScore/issues/new/choose
Also they have discord https://discord.gg/HwHhXEbJ4r
In reply to I think the best way to get… by mercuree
Indeed