Very funky formatting/layout of Musescore windows on 16" MacBook 2021.
This is very recent behavior, discovered as I was trying to change noteheads to include solefège.
Musescore window content is cut off on the edges of windows or peculiarly sized and positioned in windows.
Please take a look at the attached. You'll see the borders of the main window cut off on the top and bottom. A very funny sized and positioned cursor in the New Score dialog, and in the dialog box (window) for adding solefège to noteheads you'll see no Apply or Cancel button.
Can anyone help me with this?
OS: macOS 14.5, Arch.: x86_64, MuseScore Studio version (64-bit): 4.3.2-241630832, revision: 22b46f2
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Comments
Instead of images, which are of little use here in understanding what happens, attach please the score itself (.mscz file).
In reply to Instead of images, which are… by cadiz1
Hello cadiz1. Thanks for your reply. The problem isn't with my score, it's with Musescore "wrapper" around my score (not sure of the proper terminology here).
Attached is a full screen shot that shows the problem -- around the edges of the screen, not the score itself.
Grateful for any help you may have for me.
In reply to Hello cadiz1. Thanks for… by kdjacob2000
Not sure if this is related, but are you in full screen or not (in menu View / Full Screen, or shortcut F11)?
If not, give it a try: https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
In reply to Not sure if this is related,… by cadiz1
Thank you ,and good idea. But darn it, no help. Tried "Restore the default layout" from the View menu too, but that didn't work either.
Any other thoughts from folks out there in the "musephere" would be most appreciated.
Also, if anyone knows a work around to changing noteheads to solefège without going to the Styles menu would also be very appreciated.
In reply to Thank you ,and good idea… by kdjacob2000
Aside from needing to fix your display settings, you can also focus the keyboard input on buttons using Tab and the cursor keys. If you enable the VoiceOver screen reader, it should help you know what has focus, but you can also figure it out by trial and error.
It appears your monitor is using some non-standard resolution / scaling settings that your OS is not reported to MusScore properly. You'll need to find the settings for that in your OS and try other settings.
In reply to It appears your monitor is… by Marc Sabatella
Hi Marc. Thanks for this suggestion. This is really puzzling. I'm using a Macbook 16" with retina display. You'll see in the attached jpg the settings, which are the default. Changing these settings does not affect the problem in any way.
So I'm stuck.
Any other thoughts out there?
In reply to Hi Marc. Thanks for this… by kdjacob2000
I’m no Mac expert, but those don’t look like the settings I’d be expecting to see. Something about high DPI scaling. Maybe if you click the “Advanced” button?
In reply to I’m no Mac expert, but those… by Marc Sabatella
Hi Marc. There are not settings for displays in that Mac OS "System Settings" dialog that fix the Musescore "frame edge" problem.
And no other application that I use exhibits these problems.
I know you are a super Musescore expert and I've used and appreciated LOTS of your advice and help as I've come to learn and enjoy Musescore.
Do you think this is the kind of thing that warrants me writing up an official bug report?
In reply to Hi Marc. There are not… by kdjacob2000
A former issue, but something like that maybe? https://github.com/ocornut/imgui/issues/2816
In reply to Hi Marc. There are not… by kdjacob2000
Have you found the DPI scaling options yet? That still seems like there obvious place to start. It's got to be a macOS setting somewhere.
Since no on else seems to experience this, it's not going to be meaningful to submit a bug report until you figure out what unique equality of your system is triggering this. So you will want to be sure to fully explore all the various settings relevant to your display, including settings you don't currently already know about.
In reply to Have you found the DPI… by Marc Sabatella
Hi Marc,
Thank you for your reply and helping out here.
I don't really know what you're talking about with Mac OS "dpi" settings. I clicked on the link you provided previously and it was way out of my league in terms of technical stuff.
What's really puzzling is that this problem ONLY exists in Musescore. No other application on my Mac exhibits this problem.
I'm going to download Musescore and try it on my wife's Macbook. I'm also going to try calling Apple to see if they have any ideas.
Thanks again Marc.
Ken
In reply to Hi Marc, Thank you for your… by kdjacob2000
https://discussions.apple.com/thread/255270956?sortBy=rank
and https://www.youtube.com/watch?v=q-InKgOHzs4 ?
In reply to Hi Marc, Thank you for your… by kdjacob2000
Unfortunately I don't know much about macOS - I can just tell you that one way or another you would need to learn a little more about your OS to find the various settings it provides. An Apple forum is probably a better place than a MuseScore forum to learn about that.
I get that no other application you current run seems affected by this setting - perhaps because no other program you are running uses the Qt libraries that MuseScore uses? But also, no other macOS shows this problem. So it's got to be something very specific to your configuration, and only you are thus able to do the legwork required to track down the unique qualities of your system that trigger this.
In reply to Unfortunately I don't know… by Marc Sabatella
I fixed the problem by uninstalling and reinstalling MuseScore.
Apple suggested logging out and logging in using a different account on my Mac, which I did and the problem was NOT THERE in Musescore. (This info may be helpful as a breadcrumb in the future to others.)
There was nothing Apple or I could do to fix the problem when logging in under my normal account on my mac.
So this is a bit of a mystery, but at least I'm back up and running again and doing my work on my score.
Ken
OK. This problem persists and is really getting in the way of using the program. I made a screen recording where it's very easy to show the problem.
https://drive.google.com/file/d/1vUW_Q-RDNoZpy4_SX3b_OXJF5WAzE099/view?…
Anybody else experiencing this?
Any other ideas on how to solve it?
HELP!!!
In reply to OK. This problem persists… by kdjacob2000
Could you go to Preferences > Appearance, and report which "Font face" is selected?
Does changing to a different font face help?
In reply to Could you go to Preferences … by cbjeukendrup
AppleSystemUIfont is what is chosen.
Reinstalling the program fixed the problem and I did that just before your post came in.
So I can't test your fix unless the problem happens again.
Ken